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Average Jury Ratings & Reviews of
catalyst2 |
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| | | | | | | 3.7/5 | | | | |
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Reliability
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Support
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Pricing
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Overall
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Below are some verdicts that users of our site have
given to
catalyst2 . If you would like to submit your verdict about
catalyst2 please use our submit page to review
catalyst2. |
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catalyst2 ?
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| Date Submitted : |
April 28th, 2008 |
| Length of time hosted by this company : |
1 - 3 years |
| Overall Rating : |
2 out of 5 |
| Reliability : |
3 out of 5 |
| Support : |
1 out of 5 |
| Pricing : |
2 out of 5 |
| Verdict : |
Catalyst2 were my first ever web host, and their prices were alright. However, I wanted to do some more stuff, and the price just went up and up and up.
I had a large file hotlinked to and it exceeded all usage across my domains, so they said that I had to buy extra bandwidth from them even though it wasn't my fault. Not theirs either, but the way they said it to me stunk of attitude.
You see it quite a lot - the technical people dealing with the non-technical people, you get a lot of attitude coming down when you have a really important/strange/urgent problem, the support company give you short, snappy answers and offer no apology when the problem was caused by the host.
I've moved all my domains to Heart Internet - but their support is also frustratingly stupid and rude at times.
Verdict: if you want to pay too much for a host that doesn't give you any extras, go ahead. I'd say you'd be better off finding something elsewhere though. |
| Submitted By : |
Daniel |
| Submitted From : |
Web Hosting Jury
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| Submiter IP : |
82.36.102.28 |
| Add new response or edit existing response |
| Date Submitted : |
January 25th, 2007 |
| Length of time hosted by this company : |
More than 3 years |
| Overall Rating : |
1 out of 5 |
| Reliability : |
1 out of 5 |
| Support : |
1 out of 5 |
| Pricing : |
4 out of 5 |
| Verdict : |
The problem.
For some reason on their side, my login is not accepted. It is puzzling why they repeatedly have trouble recognizing my login information. However that isn't the real problem. The problem is their refusal to reset my password or give me access into my account.
My Action
I've communicated with both Jacob and Paul who seem to be the support division. I had changed email address in my communication with Catalyst2. But, I had been communicating with them for several years via that same email address and have had them reset my password. Yet now they have refused to for about two weeks and counting.
To help resolve the situation I communicated to Catalyst2 via the original email with which I opened the account, sending them original receipt and first communications received from them. I've also sent to Catalyst2 the most recent Paypal receipt connected to my email address so that they can verify that indeed I am the true owner of this inaccessible account. I've included both email addresses in each communication giving them the option of responding to either one.
Catalyst2 Attitude
To my puzzlement, Catalyst2 suddenly stopped responding without reason. I'm being prevented from updating my site without any explanation.
Now, even if they ultimately reply, I shall search for a better host known to have a better attitude. It's very freightenning when a host for which service I've paid refuses communication with its customer and leaves the customer locked out of his/her account unable to update his/her website. |
| Submitted By : |
Tina |
| Submitted From : |
Web Hosting Jury
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| Submiter IP : |
24.99.142.162 |
| Add new response or edit existing response |
| Date Submitted : |
January 15th, 2007 |
| Length of time hosted by this company : |
More than 3 years |
| Overall Rating : |
5 out of 5 |
| Reliability : |
5 out of 5 |
| Support : |
5 out of 5 |
| Pricing : |
5 out of 5 |
| Verdict : |
Catalyst2 rocks my world.
Seriously, 3 years of hosting with no major issues at an affordable price. What more can you ask for? |
| Submitted By : |
Chris |
| Submitted From : |
Web Hosting Jury
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| Submiter IP : |
195.74.118.62 |
| Add new response or edit existing response |
| Date Submitted : |
September 18th, 2006 |
| Length of time hosted by this company : |
More than 3 years |
| Overall Rating : |
5 out of 5 |
| Reliability : |
5 out of 5 |
| Support : |
5 out of 5 |
| Pricing : |
5 out of 5 |
| Verdict : |
Cat2 hosting and Cat2 services/administration are top shelf.
Easy setup, numerous features and add-ons, quick response to questions and issues from the Cat2 team and best of all fantastic pricing plans for users and resellers alike.
I would not host anywhere else!
Desmoduck [East Coast, USA] |
| Submitted By : |
Desmoduck |
| Submitted From : |
Web Hosting Jury
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| Submiter IP : |
4.247.62.16 |
| Add new response or edit existing response |
| Date Submitted : |
August 16th, 2006 |
| Length of time hosted by this company : |
1 - 3 years |
| Overall Rating : |
1 out of 5 |
| Reliability : |
1 out of 5 |
| Support : |
2 out of 5 |
| Pricing : |
2 out of 5 |
| Verdict : |
This hosting is becoming bad every minute!
Dispite all warnings, the hard drive reached 100% usage!!!
Can't upload files now!
Nice, for a reseller with 110 accounts, isn't it?!
regards
daniel
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| Submitted By : |
daniel |
| Submitted From : |
Web Hosting Jury
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| Submiter IP : |
82.154.114.172 |
| Add new response or edit existing response |
| Date Submitted : |
July 13th, 2006 |
| Length of time hosted by this company : |
1 - 3 years |
| Overall Rating : |
5 out of 5 |
| Reliability : |
4 out of 5 |
| Support : |
5 out of 5 |
| Pricing : |
4 out of 5 |
| Verdict : |
I have used Catalyst2 for co-location and standard web hosting packages. I have always found Catalyst2 to be very supportive of any problems I have had, be it coding errors I couldn’t understand, system outages or just not understanding why something wasn’t working. They always provide an answer to the questions I have asked and you can always contact someone when required.
I would recommend Cat2 to anyone and would use them for business hosting solutions.
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| Submitted By : |
Lee Roper |
| Submitted From : |
Web Hosting Jury
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| Submiter IP : |
217.34.213.187 |
| Add new response or edit existing response |
| Date Submitted : |
April 8th, 2006 |
| Length of time hosted by this company : |
1 - 3 years |
| Overall Rating : |
5 out of 5 |
| Reliability : |
5 out of 5 |
| Support : |
5 out of 5 |
| Pricing : |
5 out of 5 |
| Verdict : |
Excellent support - at all hours it seems.
thank you |
| Submitted By : |
Richard |
| Submitted From : |
Web Hosting Jury
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| Submiter IP : |
62.255.32.13 |
| Add new response or edit existing response |
| Date Submitted : |
October 20th, 2005 |
| Length of time hosted by this company : |
6 - 12 months |
| Overall Rating : |
5 out of 5 |
| Reliability : |
5 out of 5 |
| Support : |
5 out of 5 |
| Pricing : |
5 out of 5 |
| Verdict : |
I have had nothing but good experiences with Catalyst2. Their support is very fast. It is rare for an email enquiry to take longer than 1 hour to be responded to. Other hosts take days to sort out problems which Cat2 sort out in hours.
They are very flexible - they have installed custom components for me.
There is a great control panel allowing you to do almost anything.
Pricewise, their reseller account is the cheapest around if you consider what it includes (5 MS SQL Databases) |
| Submitted By : |
Dan |
| Submitted From : |
Web Hosting Jury
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| Submiter IP : |
80.229.161.248 |
| Add new response or edit existing response |
| Date Submitted : |
September 16th, 2005 |
| Length of time hosted by this company : |
More than 3 years |
| Overall Rating : |
1 out of 5 |
| Reliability : |
2 out of 5 |
| Support : |
1 out of 5 |
| Pricing : |
3 out of 5 |
| Verdict : |
If you are in America, keep your webhosting service in America! At least STAY AWAY from Catalys2. The have the very worst customer service EVER! If you have more than one site hosted thru them and a payment is due on one of them, even if you remove that particular site because you no longer need it, they will remove ALL OF YOUR SITES hosted thru them.. not only that, they will lock you out of their system, so even if you wanted to submit a ticket, you can't. You can only e-mail "Paul" and wait over 3 days for a reply. They are very unreliable and treat their customers as if they (Catalyst2) were doing you (the customer) a favor! I just paid them for one of the websites I host thr them; another one was due by the end of this month, which I removed weeks before, they still are charging me for it and shut down the website I had just paid them for! They don't even have phone support. STAY AWAY from them (if you care about your business)!! |
| Submitted By : |
Alex |
| Submitted From : |
Web Hosting Jury
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| Submiter IP : |
68.235.243.2 |
| Add new response or edit existing response |
| Date Submitted : |
November 3rd, 2004 |
| Length of time hosted by this company : |
6 - 12 months |
| Overall Rating : |
4 out of 5 |
| Reliability : |
4 out of 5 |
| Support : |
2 out of 5 |
| Pricing : |
4 out of 5 |
| Verdict : |
generally ok, but quite a bit of downtime. |
| Submitted By : |
blobby |
| Submitted From : |
Web Hosting Jury
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| Add new response or edit existing response |
| Date Submitted : |
June 16th, 2004 |
| Length of time hosted by this company : |
6 - 12 months |
| Overall Rating : |
5 out of 5 |
| Reliability : |
5 out of 5 |
| Support : |
4 out of 5 |
| Pricing : |
2 out of 5 |
| Verdict : |
Good british host, high prices in my opnion however worth paying for a reliable and useful host. Little downtime if any. I would recommend them if you are looking for a host in the UK. |
| Submitted By : |
padders |
| Submitted From : |
Web Hosting Jury
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| Add new response or edit existing response |
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