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Web Hosting Reviews

Vizaweb
http://www.vizaweb.com/



There are 52 hosting user reviews for Vizaweb

Average Jury Ratings & Reviews of Vizaweb

       
3.0/5
1.4/5
1.3/5
1.2/5
Reliability
Support
Pricing
Overall


Below are some verdicts that users of our site have given to Vizaweb . If you would like to submit your verdict about Vizaweb please use our submit page to review Vizaweb.

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Date Submitted : May 17th, 2008
Length of time hosted by this company : 1 - 3 years
Overall Rating : 2 out of 5
Reliability : 1 out of 5
Support : 1 out of 5
Pricing : 4 out of 5
Verdict : I am very disappointed with Vizaweb. When they go down, they go down for days. Over the past year, they have gone offline at least three times for multiple days. Only once when they came back online was an email sent apologizing for the downtime and an offer to credit my account.

My site is down again as I type this review. This time, I can't even submit an online support ticket because it appears Vizaweb has let their trouble ticket software license expire (at least that what I take "License Error: Key file has expired" to mean). If I call their toll free number on a landline, it says I can not use the service from my calling area, which is in New York state!!?? If I call from my cell, it offers to send me a text message with instructions on how to contact them!

Goodbye Vizaweb. I mean nothing to your company. You have proven that by not providing a reasonable method that can be used to contact Tech Support when a site is down.
Submitted By : CJ
Submitted From : Web Hosting Jury
Submiter IP : 74.78.243.149 
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Date Submitted : April 4th, 2008
Length of time hosted by this company : 1 - 3 years
Overall Rating : 1 out of 5
Reliability : 1 out of 5
Support : 1 out of 5
Pricing : 3 out of 5
Verdict : I have used VizaWeb to host a company website for 3 years. The first two years they double billed Paypal both times and would not refund the amount. The second year, I was able to contest it through my bank, because PayPal would not get involved (another company to avoid!). The bank fortunately saw the merit, refused to release the funds to PayPal who finally decided to act after they could not get the funds! From that point, I decided to pay directly to VizaWeb with a credit card. They deducted the amount, listed the site as active, but have failed to open the website. They are unresponsive to any support claims, and I am back to contesting the amount. At this point, I can not get them to release the domain name, so I am losing business daily. NEVER NEVER NEVER use this service. Shame on me for doing anything beyond the first problem. Don't make the same mistake. Better Business Bureau has a list of complaints against this company. BUYER BEWARE!
Submitted By : K.
Submitted From : Web Hosting Jury
Submiter IP : 24.151.131.82 
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Date Submitted : January 28th, 2008
Length of time hosted by this company : More than 3 years
Overall Rating : 1 out of 5
Reliability : 1 out of 5
Support : 2 out of 5
Pricing : 3 out of 5
Verdict : For the first few years we had a reasonable experience with vizaweb, but that is long over. It has since become the most unreliable hosting arrangement I have ever had, and I have moved the one web site I had there to another company with whom I have had continuously good results.

What I've seen in the last year include:
1) Unannounced, extended downtime lasting for days
2) Frequent slow response due to overloaded servers
3) DNS servers that go down unexpectedly --- you can't even look up hosts in their domain much less visit the pages hosted there.
4) Tech support whose response to complaints about not being able to access your site amount to "Thank you for your patience, we're having some problems that should be resolved soon." Requests for additional information are usually ignored, and usually when the problem is resolved it returns a few hours later.

I would wholeheartedly recommend that this company be avoided like the plague. I transferred my only site from them this weekend, and today I find they've got another round of down time, because I can't even get to their home page to cancel my account, nor can I do DNS lookups of their domain again. Got the files transferred just in time.
Submitted By : Tom
Submitted From : Web Hosting Jury
Submiter IP : 134.253.26.4 
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Date Submitted : January 10th, 2008
Length of time hosted by this company : 1 - 3 years
Overall Rating : 1 out of 5
Reliability : 1 out of 5
Support : 1 out of 5
Pricing : 3 out of 5
Verdict : Terrible experiences. Major down times. Stats program consistently stops working. They changed code in some of my pages. They have overridden several of my files. Old files would mysteriously appear. They blocked my ip address from accessing my site and then had to switch my site to another server so I could access it. They shut off my site because i uploaded some swf files and it was drawing bandwidth even though I was no where close to using up my allotted bandwidth. Believe me this goes on & on .....
Submitted By : cokefix
Submitted From : Web Hosting Jury
Submiter IP : 70.65.157.116 
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Date Submitted : April 11th, 2007
Length of time hosted by this company : 1 - 3 years
Overall Rating : 2 out of 5
Reliability : 2 out of 5
Support : 2 out of 5
Pricing : 4 out of 5
Verdict : The project I was using them for is over and the website long dead, but wanted to add my thoughts on VizaWeb.

Another project is starting and, no, I won't be using them again. I don't have anything especially vitriolic to say, I had a small site and didn't have major problems. For a first-timer, they weren't bad - but then again that was 5 years ago, when Leo LaPorte was advocating them. Too bad they've gone downhill.

Their prices have gone up, while they still have the same poor support as always. Could never get them on the phone, emails took several days to respond to, and still left with questions. Don't use a host you can't get on the phone, with technical issues you really will need a HUMAN to speak to.

And beware, if you're a current user and planning on moving, they automatically charge you without asking for next cycle...
Submitted By : groovegirl
Submitted From : Web Hosting Jury
Submiter IP : 72.191.97.26 
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Date Submitted : February 9th, 2007
Length of time hosted by this company : 1 - 3 years
Overall Rating : 1 out of 5
Reliability : 1 out of 5
Support : 1 out of 5
Pricing : 3 out of 5
Verdict : This is the worst experience I have ever had with a web hosting company. I do not like to be lied to. Tell me the truth and maybe I'll stay with a company, but lie to me and I'm gone. Because the service was not up I asked for a refund and of course, he would not provide a refund. When I wanted control of the domain it took over one month to do so.

You can read the BBB complaints at http://www.mnd.bbb.org/commonreport.html?bid=96007315&language=1


Is anyone starting a class action lawsuit on this guy/company?

Submitted By : LostUser
Submitted From : Web Hosting Jury
Submiter IP : 71.82.117.175 
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Date Submitted : January 25th, 2007
Length of time hosted by this company : 1 - 3 years
Overall Rating : 1 out of 5
Reliability : 1 out of 5
Support : 2 out of 5
Pricing : 4 out of 5
Verdict : To say that vizaweb offers a tremendously unreliable solution would be a gross understatement. I am responsible for the hosting of nearly 20 domains across 10 different hosting companies -- it's hard to be WORSE than VizaWeb in terms of reliability, coordinated changes (which are inevitable), and communication with support. Note that the second item in this list reflects poor process, planning, and execution -- something that technology cannot fix. One example is IP changes: name servers are updated at the wrong time as Apache, causing your site to be plain unavailable until the fix is propagated. I can go on with many more specific examples, but you can save the hassle and go to one of the thousands of OTHER options available to you as a consumer. Best of luck.
Submitted By : John
Submitted From : Web Hosting Jury
Submiter IP : 204.214.222.51 
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Date Submitted : January 15th, 2007
Length of time hosted by this company : 1 - 3 years
Overall Rating : 1 out of 5
Reliability : 1 out of 5
Support : 1 out of 5
Pricing : 2 out of 5
Verdict : VizaWeb is run by Rick Mueller. He has not responded to my emails eversince he has cancelled my accounts. I can't get my domains and website up and running b/c of his negligence and lack of support. Let's take care of this guy. I am willing to join in the lawsuit.
Submitted By : Jose
Submitted From : Web Hosting Jury
Submiter IP : 64.46.6.245 
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Date Submitted : January 12th, 2007
Length of time hosted by this company : 6 - 12 months
Overall Rating : 1 out of 5
Reliability : 1 out of 5
Support : 1 out of 5
Pricing : 2 out of 5
Verdict : Worst host ever. Save yourself the headache and go with another host. The owner has no clue on how to run a business. I guarantee that Vizaweb will not be around for long.
Submitted By : Jose
Submitted From : Web Hosting Jury
Submiter IP : 142.22.16.56 
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Date Submitted : December 23rd, 2006
Length of time hosted by this company : 6 - 12 months
Overall Rating : 1 out of 5
Reliability : 1 out of 5
Support : 1 out of 5
Pricing : 1 out of 5
Verdict : Dont ever use this host, if you do, then you deserve what you will get, and boy will you get it.
Lies, excuses, promises, and fairy tales. How these clowns get away with what they do heaven knows, but as long as the blind lead the blind they will still sucker in the gullable.
I heard all the excuses for long periods of downtime, well everything all but the servers being attacked by pink aliens.
My trusting these liars with...........oh yes I missed that one as well......LIARS .... anyway I was fully assured that my domain name http://www.pantyholic.com which came free with the package would be registered in my name and belonged to me. WRONG they kept it and no way were they going to let me have it.
Rather than pay for another year of HELL I let it go, but boy did I learn the hard way.
If you are stupid enough to use this shower DONT use them for registering your domain name. They will hold you to ransom hoping you will waste another years hosting fee, if not they will use your domain to generate income from traffic like they did mine.
vizawebsucks.com they felt so bad they created a web site. Enough said
Overall rating for this host should be ZERO, pricing was fair, but I deducted two points to make up the -3 for support.
Submitted By : VIZA NO WEB
Submitted From : Web Hosting Jury
Submiter IP : 81.41.212.178 
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Date Submitted : November 29th, 2006
Length of time hosted by this company : 1 - 3 years
Overall Rating : 1 out of 5
Reliability : 1 out of 5
Support : 1 out of 5
Pricing : 4 out of 5
Verdict : I was not only stupid enough to host with Viza Web, I used tham for my professional accounts. What a mistake! This is the 3rd time in 5 months that things have been down for reasons that anyone with a modicum of knowledge about computers would know just don't fly. I started with them because of the recommendation of Leo LaPorte and have regretted ever since. Can we do a class action suit against Leo?
Submitted By : Azule Navarre
Submitted From : Web Hosting Jury
Submiter IP : 204.49.247.130 
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Date Submitted : November 9th, 2006
Length of time hosted by this company : 1 - 3 years
Overall Rating : 2 out of 5
Reliability : 2 out of 5
Support : 1 out of 5
Pricing : 2 out of 5
Verdict : Vizaweb is cheap and it shows. I should have left them when their servers went down with the asiawood virius... I should have left. But the space was good and I had a reseller account, so I could host most of my sites on one bill.

Not worth it. As it stands tonight, their website, my websites, FTP, HTTP, cPanel.. NOTHING is accessable for 2 days. No warnings, but they took my money without a problem. I had my main site since 1998, and that database is gone at this point.

I highly recommend you stay away, which should be easy, since they are DEAD IN THE WATER.
Submitted By : AZMOSYS
Submitted From : Web Hosting Jury
Submiter IP : 65.96.201.64 
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Date Submitted : November 9th, 2006
Length of time hosted by this company : 1 - 6 months
Overall Rating : 1 out of 5
Reliability : 5 out of 5
Support : 1 out of 5
Pricing : 1 out of 5
Verdict : I cant stand Vizaweb, I left them a couple of weeks ago. I went to Lunarpages which credited me 3 months of hosting I had left over at Vizaweb. Check out there home page and look at the Webhosting Transfer offer, you can give em a call and end the nightmare 877.586.2772.
Submitted By : gabe
Submitted From : Web Hosting Jury
Submiter IP : 67.134.151.133 
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Date Submitted : November 9th, 2006
Length of time hosted by this company : 1 - 3 years
Overall Rating : 1 out of 5
Reliability : 1 out of 5
Support : 2 out of 5
Pricing : 5 out of 5
Verdict : as I write this my site and email account are dead..so is the vizaweb.com site..they may have finally bit the dust..they went down sometime yesterday and are still gone today..they have had temp outages in the past but this is the one, I'm gone..
Submitted By : Dan
Submitted From : Web Hosting Jury
Submiter IP : 67.154.28.2 
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Date Submitted : November 9th, 2006
Length of time hosted by this company : 1 - 3 years
Overall Rating : 1 out of 5
Reliability : 1 out of 5
Support : 1 out of 5
Pricing : 5 out of 5
Verdict : Vizaweb has been a horrible experience. The site is down several times a month. They never give any notice through E-Mails. Phone support doesn't exist and the answer your E-Mails in a few days if you're lucky. I already switched to another host company!
Submitted By : Chris
Submitted From : Web Hosting Jury
Submiter IP : 24.152.209.168 
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Date Submitted : November 9th, 2006
Length of time hosted by this company : 1 - 3 years
Overall Rating : 1 out of 5
Reliability : 1 out of 5
Support : 1 out of 5
Pricing : 3 out of 5
Verdict : Very spotty service. Right now my domain isn't responding, the vizaweb site isn't there any more, and the phones never get answered. Either they've decided to take the money and run, or it's just business as usual. Keep looking, these guys aren't what you want.
Submitted By : carey
Submitted From : Web Hosting Jury
Submiter IP : 63.167.255.231 
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Date Submitted : November 9th, 2006
Length of time hosted by this company : More than 3 years
Overall Rating : 2 out of 5
Reliability : 2 out of 5
Support : 1 out of 5
Pricing : 4 out of 5
Verdict : I have been using this host for several years, it started off great. I had a few sites running on a shared hosting plan with virtually no downtime and great support. I recently bought another plan for a different website and it's down all the time (a couple days a month) which is unacceptable. I e-mail their support team asking for help or why they are down and get NO response not even an automated one. I would not recommend this host because it just doesn't deliver what it used to.
Submitted By : Justin
Submitted From : Web Hosting Jury
Submiter IP : 71.30.9.110 
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Date Submitted : November 9th, 2006
Length of time hosted by this company : 1 - 3 years
Overall Rating : 1 out of 5
Reliability : 1 out of 5
Support : 1 out of 5
Pricing : 1 out of 5
Verdict : DO NOT use this company. As far as I can tell, as of November 2006, their servers are turned off anyway. They have absolutely no redeeming qualities. Our web and email hosting have been out for days. They are impossible to contact.
Submitted By : Peter Hamm
Submitted From : Web Hosting Jury
Submiter IP : 69.95.92.91 
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Date Submitted : November 8th, 2006
Length of time hosted by this company : 1 - 3 years
Overall Rating : 1 out of 5
Reliability : 2 out of 5
Support : 1 out of 5
Pricing : 4 out of 5
Verdict : I hate moving webhosts so I have stuck with these guys for a while but enough is enough. Do not waste your time or money with this host. Support is non-existent, billing is inconsistent and their system upgrades are slow to happen.
Submitted By : Joluko
Submitted From : Web Hosting Jury
Submiter IP : 71.244.37.216 
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Date Submitted : November 8th, 2006
Length of time hosted by this company : 1 - 3 years
Overall Rating : 1 out of 5
Reliability : 1 out of 5
Support : 1 out of 5
Pricing : 1 out of 5
Verdict : Vizaweb is a disgrace to online hosting. There customer service is a disgrace, the downtime is constant, and I have lost a lot of $$ from not being able to receive my emails.
Not only have their servers been hacked before, but down time in September went on for at least 3 days, whilst before then I have had problems accessing my email in the early hours (US time).
When I had tried to email vizaweb for support during the september downtime period, they did not bother to respond at all.
Now October 8th, yet again my website and email server is down and has been for at least 4-6 hours. This is NOT acceptable, and I am going to move hosts asap.

DO NOT USE VIZAWEB!!
Submitted By : Ash
Submitted From : Web Hosting Jury
Submiter IP : 134.225.165.115 
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Date Submitted : October 12th, 2006
Length of time hosted by this company : 1 - 6 months
Overall Rating : 1 out of 5
Reliability : 1 out of 5
Support : 1 out of 5
Pricing : 3 out of 5
Verdict : Vizaweb hosting is a nightmare, a true case of "you get what you pay for." My site was down constantly and getting customer service in a timely manner was impossible. The only contacts I'd get from them were emails when they were hacked or something went down. I would never, ever recommend Vizaweb as a host.
Submitted By : taylerbaby
Submitted From : Web Hosting Jury
Submiter IP : 68.254.187.206 
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Date Submitted : September 11th, 2006
Length of time hosted by this company : 6 - 12 months
Overall Rating : 1 out of 5
Reliability : 2 out of 5
Support : 1 out of 5
Pricing : 4 out of 5
Verdict : VizaWeb is absolutley horrid in their customer service, and their downtimes are absurd. To add insult to injury, as we're attempting to do changes to the website and possibly migrate servers, VizaWeb itself goes down! They've apparently had *their* account suspended, in a bout of irony -- so good luck trying to log into cpanel. Stay away from them like the plague.... they'll just give you a headache.
Submitted By : tigerhawkvok
Submitted From : Web Hosting Jury
Submiter IP : 71.198.44.215 
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Date Submitted : September 5th, 2006
Length of time hosted by this company : 1 - 3 years
Overall Rating : 3 out of 5
Reliability : 2 out of 5
Support : 2 out of 5
Pricing : 4 out of 5
Verdict : Vizaweb is a good host if you are willing to do a lot of the work yo