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Web Hosting Reviews
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Average Jury Ratings & Reviews of
U2-Web |
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Reliability
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Overall
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Below are some verdicts that users of our site have
given to
U2-Web . If you would like to submit your verdict about
U2-Web please use our submit page to review
U2-Web. |
Are
you an administrator or staff member of
U2-Web ?
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| Date Submitted : |
July 8th, 2008 |
| Length of time hosted by this company : |
1 - 6 months |
| Overall Rating : |
5 out of 5 |
| Reliability : |
5 out of 5 |
| Support : |
5 out of 5 |
| Pricing : |
5 out of 5 |
| Verdict : |
Having found this hosting company through webhostingjury.com, and opting for it because of great number of very positive reviews, I think it would be fair to add my opinion which is nothing but positive as well.
U2-Web is the best hosting company I've ever had business with. I've changed about 7 providers in last few years and they all had various problems from lousy support, feature dropouts, downtimes and one of them virtually disappearing overnight.
My review is based on their shared Linux hosting plans.
SUPPORT. This company has great, timely support. They will go as far as to recommend other companies and solutions, if what you require is not within their domain of service. They offer support through online chat module and via support tickets / email.
PRICING. U2-Web is one of the rare companies that are not overselling their resources. Many companies will offer incredible amounts of bandwidth and space (often much more than what even dedicated server can offer, let alone a shared account!), creating an illusion that they are extremely cheap, per megabyte. In reality, though, shared hosting can only offer so much, and U2-Web offers exactly what is in the realm of possibilities of a shared host and their price is adequate.
RELIABILITY. I have never noticed any downtimes even if there were any. The servers are fast and responsive. It is worth mentioning that unlike some shared hosts, U2-Web maintains a shared cluster, meaning they use separate servers for separate services: web, database, email, control panel, which is excellent.
CONTROL PANEL. They use H-Sphere. This was my first encounter with H-Sphere, having used only cPanel in the past. The interface is clean, concise and configuring your site(s) is straightforward. There is even a good number of third party web applications (forums, CMS), all popular applications like phpBB, Wordpress, ... I never needed those so I cannot review the installation procedures. However, it is not lacking in software.
OVERALL. Excellent, quality hosting with quality support. Recommended! |
| Submitted By : |
Vlad |
| Submitted From : |
Web Hosting Jury
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| Submiter IP : |
78.2.125.228 |
| Add new response or edit existing response |
| Date Submitted : |
June 23rd, 2008 |
| Length of time hosted by this company : |
1 - 6 months |
| Overall Rating : |
5 out of 5 |
| Reliability : |
5 out of 5 |
| Support : |
5 out of 5 |
| Pricing : |
5 out of 5 |
| Verdict : |
I am changing all 5 of my personal web sites as well as my other clients websites to U2-Web. I have been with Valuweb, who have recently been bought out by HostWay, for over the last 8 years. I am a very loyal person.(To a Point) Hostway/Valueweb happen to be one of the oldest and largest web hosting companies around.(They are owned by Infinity Broadcasting). Until recently I have been to busy to research today's market place and really look into what some of the newer hosting companies had to offer.(Needless to say, I found out I have been paying out the Ass for 8 years). Over the last year my sites have been going down and their email services have been on the blink. I decided to take the time and do some research. This website(webhosting jury.com )became a good informational outlet. I was able to read reviews about a large majority of hosting sites that are available in todays marketplace. After doing a lot of research and actually calling a lot of hosting companies, as well as talking to their sales people,tech support(if I could get past all of the recordings and get some one to answer the phone) I have discoverd this. Just because you are huge and have been around a long time, (Like my old hosting company) doesn't mean you are good, it just means your old and need to loose some weight. U2-web has already provided me with exceptional custom pricing. Unlike like my previous cookie cutter company.I even gave Valueweb the oppurtunity to keep me as a client. They said they can't offer a custom plan, and I have to pick from one of their 3 cookie cutter plans, take it or leave it, I left. U2-web is not only saving me a ton of money, but have already shown me exceptional customer support. As you know the biggest pain in changing Hosting companies is transferring all of your site files,domains,ect. All I can say is at this point,they are making this extremely easy. Steven and Niguel have been awesome. I am really looking forward to getting everything switched over to U2. This way I can focus on running my business and making money. Their is nothing worse than wondering why your sites aren't making any sales only to find they are off line, AGAIN!! |
| Submitted By : |
Jason Potkul |
| Submitted From : |
Web Hosting Jury
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| Submiter IP : |
68.205.17.70 |
| Response From U2-Web: |
Thank you for your review Jason I am sure we will suit your needs. |
| Add new response or edit existing response |
| Date Submitted : |
June 19th, 2008 |
| Length of time hosted by this company : |
1 - 6 months |
| Overall Rating : |
5 out of 5 |
| Reliability : |
5 out of 5 |
| Support : |
5 out of 5 |
| Pricing : |
5 out of 5 |
| Verdict : |
There is always potential for overload issues with shared hosting but after endless problems of slow loading with one host and problems of the host simply failing to keep on top of abuse from other users with a second host, I searched for a better host.
I spent weeks reading the claims and the I settled on U2-Web as a 'possible' and I telephoned their sales department (yes, they have telephone access) and I told them my concerns and about the experiences I had had, and I listened carefully to the way the guy handled my questions, and something about the way he did that made me think it was worth the risk.
Their control panel is c-panel in everything but name; database set-up is pretty straightforward, ftp is no problem and the site has performed flawlessly since I set it up.
I have not been a customer for long, so things could go wrong, but I am guessing that things will continue to be good. I think U2-Web could be the one. I think it is. |
| Submitted By : |
david |
| Submitted From : |
Web Hosting Jury
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| Submiter IP : |
86.162.120.218 |
| Response From U2-Web: |
Hi David, thank you for your review after being a customer of ours for a short time, as you get to know our cluster and account portal, you will soon see the major differences clustered hosting and Hsphere have, and will agree it is totally different from cpanel. |
| Add new response or edit existing response |
| Date Submitted : |
June 15th, 2008 |
| Length of time hosted by this company : |
1 - 3 years |
| Overall Rating : |
4 out of 5 |
| Reliability : |
5 out of 5 |
| Support : |
5 out of 5 |
| Pricing : |
5 out of 5 |
| Verdict : |
With U2-Web for 2 years. Their support is excellent, quick and helpfull. Never had a problem with the service with one exception:
Always found the site slow in the Control Panel & site management. Often had to re-login up to 4 times during site management operations. It could be a bit frustrating. However I would still reccomend U2 web overall to new users.
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| Submitted By : |
Jaye |
| Submitted From : |
Web Hosting Jury
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| Submiter IP : |
124.171.135.161 |
| Response From U2-Web: |
Thank you for your review Jaye, ISP routes to hosts can sometimes take the long route to anywebsite as 'tracert' often shows. All you can do is keep on at your ISP. |
| Add new response or edit existing response |
| Date Submitted : |
April 23rd, 2008 |
| Length of time hosted by this company : |
1 - 3 years |
| Overall Rating : |
5 out of 5 |
| Reliability : |
5 out of 5 |
| Support : |
5 out of 5 |
| Pricing : |
5 out of 5 |
| Verdict : |
I stumbled upon U2-Web a couple of years ago while seeking a lower cost host for a new "Just for Fun" personal site . . . And found one of the BEST hosting companies on the web! I highly recommend U2-Web to anyone looking for outstanding, friendly, and reliable web hosting services (the low cost hosting fees are just a BIG bonus!) Several friends have moved their business sites to U2-Web and I plan to move my primary corporate web site to U2-Web soon as well. Thanks for the great service U2-Web! |
| Submitted By : |
Jim |
| Submitted From : |
Web Hosting Jury
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| Submiter IP : |
71.42.58.22 |
| Response From U2-Web: |
Thank you for the review Jim, we are all pleased to be of service to you. |
| Add new response or edit existing response |
| Date Submitted : |
April 17th, 2008 |
| Length of time hosted by this company : |
1 - 3 years |
| Overall Rating : |
5 out of 5 |
| Reliability : |
5 out of 5 |
| Support : |
5 out of 5 |
| Pricing : |
5 out of 5 |
| Verdict : |
I love U2-WEB. They rescued me from Infinology. I have never EVER had a problem with editing my pages and/or users getting to my web site. I love this host.
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| Submitted By : |
Jason |
| Submitted From : |
Web Hosting Jury
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| Submiter IP : |
75.137.250.209 |
| Response From U2-Web: |
Jason, Thank you for your review. |
| Add new response or edit existing response |
| Date Submitted : |
April 15th, 2008 |
| Length of time hosted by this company : |
1 - 6 months |
| Overall Rating : |
5 out of 5 |
| Reliability : |
5 out of 5 |
| Support : |
5 out of 5 |
| Pricing : |
5 out of 5 |
| Verdict : |
this is my second 5-star post. now that i've been this company for three months and have 4 different sites hosted by them, i just wanted to let everyone know what i think of U2-web now:
FANTASTIC!
they're truly amazing. there has never been a problem they couldn't help me with. and so you know, every problem to date has been mine. there has never been a problem at their end. flawless operation.
and they offer help FAST. and always politely.
so here's a personal note to steven and nigel of U2-web: thank you guys. you're great!
to anyone looking for a new host - i highly recommend these guys.
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| Submitted By : |
eric |
| Submitted From : |
Web Hosting Jury
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| Submiter IP : |
66.201.154.176 |
| Response From U2-Web: |
Hello Eric,
Thank you for your kind words of support. |
| Add new response or edit existing response |
| Date Submitted : |
April 15th, 2008 |
| Length of time hosted by this company : |
6 - 12 months |
| Overall Rating : |
5 out of 5 |
| Reliability : |
5 out of 5 |
| Support : |
5 out of 5 |
| Pricing : |
5 out of 5 |
| Verdict : |
I needed an inexpensive, yet reliable host for a php/mysql based forum. U2-Web has met my needs perfectly and exceeded my expectations the couple times I needed support. I would (and do) recommend them to anyone who needs a great host for sites large or small. |
| Submitted By : |
Mark |
| Submitted From : |
Web Hosting Jury
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| Submiter IP : |
64.184.151.4 |
| Response From U2-Web: |
Thank you Mark,
I am glad we meet your ecpectations. |
| Add new response or edit existing response |
| Date Submitted : |
March 28th, 2008 |
| Length of time hosted by this company : |
1 - 3 years |
| Overall Rating : |
5 out of 5 |
| Reliability : |
5 out of 5 |
| Support : |
5 out of 5 |
| Pricing : |
5 out of 5 |
| Verdict : |
Once again Steven has saved me from myself - U2 allows you access to many settings on the server and I messed up my DNS name server - didn't realize it and had email problems, he diagnosed the problem and fixed it within minutes. I host a couple of sites with them and another site with another BIG provider, it is so much easier to deal with the sites on U2 and their response time, on line reliability and pricing has been excellent. Only thing I wish... video streaming capability. Maybe that's in the works, I haven't asked so I can't blame them for not having it. |
| Submitted By : |
Richard |
| Submitted From : |
Web Hosting Jury
|
| Submiter IP : |
207.172.148.51 |
| Response From U2-Web: |
Hello Richard, thanks for your feedback, it is appreciated. Video streaming, such as YouTube, is a item we are looking in to. There are many ways to accomplish this and so we can't support all of them without loading up the server, which may cause problems as well as hardware upgrade complexities.
At the end of the day though, we would rather have stable and good preforming servers, rather then offering everything under the sun and causing resources on the server to be overused and then having to force people off. |
| Add new response or edit existing response |
| Date Submitted : |
March 2nd, 2008 |
| Length of time hosted by this company : |
1 - 6 months |
| Overall Rating : |
5 out of 5 |
| Reliability : |
5 out of 5 |
| Support : |
5 out of 5 |
| Pricing : |
5 out of 5 |
| Verdict : |
I don't have much experience with other web hosting services, so it's hard to compare, but so far I've been impressed that my support tickets get answered quickly by people who seem to be technically savvy.
Some of the instructions for configuring things assume you are using their DNS servers to host your domain's DNS records. When I ran into problems using third-party DNS hosting, they were able to help me diagnose the problem, but it still would have been nice if the instructions were clearer (i.e. where I needed to point MX and CNAME records to get their webmail access to work).
The one downside I see to u2 is that they don't allow ssh access, so you're stuck with the crappy control panel / file manager interface. If you don't care about unix shell access, this won't be an issue. There's nothing I wanted to do that I haven't been able to do with the file manager, but almost everything would be easier with real shell access. |
| Submitted By : |
Roy |
| Submitted From : |
Web Hosting Jury
|
| Submiter IP : |
69.121.72.70 |
| Response From U2-Web: |
Hello Roy, thanks for your feedback.
About the DNS issue you mention, 95% -- if not more -- of customers of any host will use that host's nameservers. So, it's a safe assumption and when it's realized that isn't the case, then we give details on what to use at the other DNS server.
As for SSH, it's in the pipeline. Currently the shell offered through the control panel is not secure (not chrooted and jailed) enough for our tastes and we'd rather not offer it, instead of risk the security of the server. |
| Add new response or edit existing response |
| Date Submitted : |
February 14th, 2008 |
| Length of time hosted by this company : |
1 - 6 months |
| Overall Rating : |
5 out of 5 |
| Reliability : |
5 out of 5 |
| Support : |
5 out of 5 |
| Pricing : |
5 out of 5 |
| Verdict : |
Ok, my experience.
Prior to hosting with U2-Web, I had only been hosted by one other company in 5 years of operation. My former company set the bar pretty high and I was leary about moving my site to another host, in fear of losing what I had in uptime, service, support, speed.
I contacted U2-web via telephone after reading their reviews here on webhostingjury. I waited approximately 30 seconds before being connected to a sales agent. (Steven).
Little did steven know that I had a list of questions as long as my arm waiting for him. But as fast as I read them off, he asnwered them completely and without hesitation.
It was after our conversation that my fears had subsided and I decided to make the move. Within 1.5 hours of purchasing hosting with them, my site was up and ready to go!
U2-web made the move not only fast, but made it almost effortless on my part. Since that day, my site has only been down once, NOT because of their service, but because of my own mistake. I might add, they fixed it within 20 minutes of me emailing support!
If you are thinking about getting a host for your website, or moving your site to U2-web, take my word for it, these guys ROCK.
Support-5 Stars
Service-5 Stars
Uptime- 5 Stars
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| Submitted By : |
Dave |
| Submitted From : |
Web Hosting Jury
|
| Submiter IP : |
75.8.38.116 |
| Response From U2-Web: |
Hello Dave, thanks for the review. I'm glad that the move worked out good for you and that we could meet the high benchmark that you had received with your previous host. |
| Add new response or edit existing response |
| Date Submitted : |
January 13th, 2008 |
| Length of time hosted by this company : |
1 - 6 months |
| Overall Rating : |
5 out of 5 |
| Reliability : |
5 out of 5 |
| Support : |
5 out of 5 |
| Pricing : |
5 out of 5 |
| Verdict : |
folks,
i have to tell you all that the people at u2-web are absolutely incredible!!!!
i am a newbie at web design, just getting my feet wet. oh, i've put together a few single-page template sites that came with free hosting, but this was my first try at an honest-to-goodness Real World HTML site hosted at a real hosting company.
after reading and listening to hundreds of suggestions on-line about who is the best host, i discovered this Jury site. the fact that we're dealing with actual user reviews makes all the difference.
i was looking for the highest-rated company with the largest number of positive reviews. my first pick was u2-web. i read though the user reviews and they seem to say that one of the best things about u2-web was how great the support was. i knew i'd need that so i gave them a try.
YES! the support is truly amazing!
first thing i tried even before signing up was to call their support line and see how long it was before i got a human who could answer my questions. time? 10 seconds! i got Steven who is in management and really knows his stuff. once i explained what i needed he suggested an even cheaper solution than i had come up with (imagine: they actually suggested something to a potential client that wouldn't make them additional income. when was the last time you heard of that?)
so i signed up.
i then went about building a site i could publish. being a beginner i ran into lots of problems. i must have written u2-web a dozen emails with some very confusing questions yet every single one was answered within an hour, most within minutes. they (steven and nigel) offered suggestions, made changes for me at their end, told me how to do things step-by-step. never once did they get frustrated or blow me off. they were very very patience with me. they never once suggested it was my fault (which of course it was) nor it being a software problem nor anything else. they just tried and tried to help me.
it took me days at the computer to figure out what i was doing wrong but at last i now have a fully functional site up and running.
i have nothing negative to say about u2-web.
i can tell you that getting into this business in general is hard for any newbie. if you're not a techie and all you need is a simple website, i think ANY firm like this is probably too hard to handle it requires a lot of knowledge about HTML, FTPs, tags, paths, shells and tons of other things that mean nothing to a beginner. this is not an easy task for a first-timer.
but if you do your homework and desire a real host for your site, there's probably no place better to be than with these folks.
oh sure, you might find someplace a little bit cheaper, but remember:
you usually get what you pay for.
BRAVO u2-web! |
| Submitted By : |
eric |
| Submitted From : |
Web Hosting Jury
|
| Submiter IP : |
66.201.154.189 |
| Response From U2-Web: |
Hello Eric, thanks for your feedback. Just like starting anything new, it is a challenge at first, but like the old adage says, practice makes perfect. We try to help with that challenge as much as possible, though we can't do everything for a customer at times, we can give them pointers and such. |
| Add new response or edit existing response |
| Date Submitted : |
January 7th, 2008 |
| Length of time hosted by this company : |
1 - 6 months |
| Overall Rating : |
5 out of 5 |
| Reliability : |
5 out of 5 |
| Support : |
5 out of 5 |
| Pricing : |
5 out of 5 |
| Verdict : |
Just setup hosting with U2-Web and am in the process of getting my new site up and running. With any new setup you always run into issues getting used to the hosts control panel, getting your applications set up, getting things working, etc. and sure enough, I did. But am very happy to say that when I needed their help, they were there. ANY ticket I submitted had a response in less than 10 minutes and the staff at U2 were always willing to help work through an issue. Even though the issues turned out to be some issues on my end, they stuck with me, and helped with a solution. EXCELLENT CUSTOMER SERVICE! Glad I decided to host with U2-Web! |
| Submitted By : |
Sean |
| Submitted From : |
Web Hosting Jury
|
| Submiter IP : |
71.237.19.234 |
| Response From U2-Web: |
Hello Sean, thanks for the feedback. |
| Add new response or edit existing response |
| Date Submitted : |
January 7th, 2008 |
| Length of time hosted by this company : |
Less than 1 month |
| Overall Rating : |
5 out of 5 |
| Reliability : |
5 out of 5 |
| Support : |
5 out of 5 |
| Pricing : |
5 out of 5 |
| Verdict : |
U2-web was recommended to us by someone who had researched reviews of many hosting companies before choosing U2-web to host his sites. U2-web has provided excellent and very prompt service and troubleshooting transferring our blog to their hosting. Our previous host wanted to charge me $75 an hour to upgrade the blog program he had set us up with. U2 web upgraded the program for free.
Maria |
| Submitted By : |
maria |
| Submitted From : |
Web Hosting Jury
|
| Submiter IP : |
4.228.228.169 |
| Response From U2-Web: |
Hello Maria, thanks for the feedback. I'm glad one of our staff could help with that script upgrade, which isn't an officially offered service and was probably done during off peak hours/off shift for that staff. When we can help with such items, we try to. |
| Add new response or edit existing response |
| Date Submitted : |
January 3rd, 2008 |
| Length of time hosted by this company : |
1 - 6 months |
| Overall Rating : |
4 out of 5 |
| Reliability : |
5 out of 5 |
| Support : |
3 out of 5 |
| Pricing : |
5 out of 5 |
| Verdict : |
The technical guys are very helpful, profesional and courteous. The problem that I find is - that as a UK customer, there is obviously a big time difference between our countries. Frequently when I ask for help there is no response for a long time. |
| Submitted By : |
Marc |
| Submitted From : |
Web Hosting Jury
|
| Submiter IP : |
83.104.143.218 |
| Add new response or edit existing response |
| Date Submitted : |
January 2nd, 2008 |
| Length of time hosted by this company : |
1 - 3 years |
| Overall Rating : |
5 out of 5 |
| Reliability : |
5 out of 5 |
| Support : |
5 out of 5 |
| Pricing : |
5 out of 5 |
| Verdict : |
U2-Web has been a great host!!! Haven't noticed any downtime. They are very quick to respond to help desk tickets!! I had a problem after updating a script on the site and they were able to restore the site from a backup very quickly!!! EXCELLENT SERVICE!! I recommend U2-Web to all my clients!! |
| Submitted By : |
Teddy |
| Submitted From : |
Web Hosting Jury
|
| Submiter IP : |
70.89.48.217 |
| Add new response or edit existing response |
| Date Submitted : |
December 18th, 2007 |
| Length of time hosted by this company : |
1 - 6 months |
| Overall Rating : |
5 out of 5 |
| Reliability : |
5 out of 5 |
| Support : |
5 out of 5 |
| Pricing : |
5 out of 5 |
| Verdict : |
After a 3+ year run with Apollo Hosting that went from average to nightmarish, culminating with one straight week of downtime and the tech support team unresponsive or casting the blame at us, I vowed to better research our next hosting choice. I looked over the sea of potential hosting companies, many that placed at the top 99% on customer satisfaction reviews, only to find that many of these companies high %'s were based on only a few reviews. I began to sort through the litany and stumbled on U2-Web. This company stood out beyond the rest, not just in their strong ratings but in that they appeared to have personally responded to every reviewer no matter what the tenor of the review. The fact that this company cared enough to follow up even with the customer that may have had an issue, told me that they TRULY cared about ALL there customers. I called U2-Web's toll free line and almost immediately got a live person. I spoke with Steven and told him that I needed to get my site and mail up ASAP given the down time caused by my previous hosting company. Contrary to the 24 - 72 hr. expectancy, Steven had our site up in 3 hours! This included the web migration and some copy tweaks that they were able to make for me. I have been with U2-Web going on 5 months now. Reliability has been 100%. The personal care from Steven and the gang is second-to-none. Yes, I have finally found my hosting home and they offer technical excellence, AND first rate support… with a heart! |
| Submitted By : |
Marc |
| Submitted From : |
Web Hosting Jury
|
| Submiter IP : |
71.109.125.230 |
| Response From U2-Web: |
Hello Marc, thanks for your review, it is appreciated! |
| Add new response or edit existing response |
| Date Submitted : |
December 18th, 2007 |
| Length of time hosted by this company : |
1 - 6 months |
| Overall Rating : |
5 out of 5 |
| Reliability : |
5 out of 5 |
| Support : |
5 out of 5 |
| Pricing : |
5 out of 5 |
| Verdict : |
The best! Outstanding! I couldn't be more delighted and I wouldn't hesitate to recommend U2-Web to anyone. |
| Submitted By : |
Enoch |
| Submitted From : |
Web Hosting Jury
|
| Submiter IP : |
74.132.179.216 |
| |
