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Web Hosting Reviews
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Average Jury Ratings & Reviews of
ThinkHost |
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Reliability
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Support
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Pricing
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Overall
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Below are some verdicts that users of our site have
given to
ThinkHost . If you would like to submit your verdict about
ThinkHost please use our submit page to review
ThinkHost. |
Are
you an administrator or staff member of
ThinkHost ?
If so click here
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| Date Submitted : |
June 7th, 2007 |
| Length of time hosted by this company : |
1 - 6 months |
| Overall Rating : |
2 out of 5 |
| Reliability : |
5 out of 5 |
| Support : |
1 out of 5 |
| Pricing : |
5 out of 5 |
| Verdict : |
I signed up for the free trial to see if Thinkhost would be suitable for the site of one of my clients which they were, however when it came to cancel the trial, I followed their cancellation procedures and got completely ignored. No matter what I tried, they didn't cancel the service. I had to cancel my card to stop them taking the payments (and then only after two months of them taking payments!)
I'm planning on taking this up with the BBB and making my complaint known everywhere. Beware! |
| Submitted By : |
andy |
| Submitted From : |
Web Hosting Jury
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| Submiter IP : |
212.84.117.26 |
| Add new response or edit existing response |
| Date Submitted : |
April 12th, 2007 |
| Length of time hosted by this company : |
1 - 6 months |
| Overall Rating : |
3 out of 5 |
| Reliability : |
3 out of 5 |
| Support : |
3 out of 5 |
| Pricing : |
2 out of 5 |
| Verdict : |
Overall I have been happy with the technical aspects of Thinkhost. Good servers, good network connectivity (not great bandwidth, but reliable). I really like the way they layout the file structure for your hosted sites and the control panel is adequate. They allow SSH access. The tech support team is responsive, although responses usually take between 6-24 hours. My complaint with Thinkhost is that they recently changed to a single hosting plan "The Plan". They drastically lowered their price, increased BW and disk storage, but would not allow existing customers to move to this plan. I was told I had to close my account and open a new one to take advantage of the new plan. Now this was not a limited offer, but an overall reduction in pricing of their only hosting plan. Bizarre! To boot, when I called to talk with the sales team, they charged me $5 and claimed it was a support call.
In fairness, they finally relented and agreed to migrate my account to the new plan, but it is too late. The damage is done. Very poor business decisions have convinced me to move on. |
| Submitted By : |
Anonymous |
| Submitted From : |
Web Hosting Jury
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| Submiter IP : |
66.194.74.34 |
| Add new response or edit existing response |
| Date Submitted : |
November 23rd, 2006 |
| Length of time hosted by this company : |
More than 3 years |
| Overall Rating : |
5 out of 5 |
| Reliability : |
5 out of 5 |
| Support : |
5 out of 5 |
| Pricing : |
5 out of 5 |
| Verdict : |
I've used thinkhost for many years now and must say that they offer an outstanding service. Their customer service is superb, and there servers never go down. TH gets an A++ in my books. |
| Submitted By : |
John |
| Submitted From : |
Web Hosting Jury
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| Submiter IP : |
74.104.89.236 |
| Add new response or edit existing response |
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