There are 113 hosting user reviews for
SiteGround Hosting
Average Jury Ratings & Reviews of
SiteGround Hosting
4.2/5
4.0/5
3.7/5
3.8/5
Reliability
Support
Pricing
Overall
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Date Submitted :
June 25th, 2009
Length of time hosted by this company :
1 - 3 years
Overall Rating :
5 out of 5
Reliability :
5 out of 5
Support :
5 out of 5
Pricing :
5 out of 5
Verdict :
As a disabled person here in NZ, I found SiteGround to be everything they claimed to be. They are Excellent!
Their support team have always responded in a very timely manner, not that I had the need to contact them very often.
Their servers have only been down once while I have been with them and during that time they kept me fully informed/updated as to the progress being made in getting them back online.
SiteGround? Yes, in my opinion they are the best in all respects and should be considered if you are seeking a reasonable priced hosting provider.
I would go with Site ground at all
they charge you for everything
instill 3rd party template
Charge you if you want ask question one day I wanted know how to park a domain and the rep said they have to charge me $50 to send me link this is not joke its true
they no help at all
When I mess up my message board or blog (because I don't know what I'm doing), tech support literally fixes the problems within minutes after I post a ticket. It's such a relief to have my mistakes fixed that quickly when I know people are trying to get onto my sites that I mess up.
They are supposed to be Drupal specialists yet weeks after the latest release of Drupal their Fantastico isn't even up-to-date! What the hell? Now I have to wait hours and hours for their slow tech support to address this. In fact, it's another entire day wasted due to Siteground...
This is only one of several negative experiences I've had there.
This is the best so far, they help you very fast with any problem, I Am so happy we have siteground, I am still learning and they are great, thank you site ground!
Siteground cancelled our hosting and e-mail access because we had a database on our site which was using more CPU resources than they were happy with. They sent one warning e-mail to our web developer with the subject line "High Server resource consumption by your account" when he was away and he didn't see it, and a week later they switched the account off including all e-mail access. Now they are offering to reactivate it to my IP address only to give me a chance to fix the problem, subject to me paying a $50.00 'reactivation fee', and now they still refuse to activate it because my credit card transaction (which I made about an hour ago) is 'still processing'. Meanwhile our whole company has no e-mail and the website is down. I would avoid this company completely - if you want reliable hosting, pay a little bit more for a company like www.mosso.com
I've had websites for the last 10 years, and have used Siteground for the last two years on one site, and 1 year on another, and am very happy with the service. Compared to others I've used before they're cheaper, offer many, many more services on basic packages (including a WYSIWYG page editor - so you can do emergency edits to HTML anywhere in the world, without any special software). The one-button installation of things like Wordpress, Joomla, Moodle etc. is brilliant for people like me who have limited skills, but know what they want.
I had one problem a few months ago that was something to do with a database error on their servers, and it was fixed within hours, and courteously.
I am a customer in SiteGround since 2007 and I can say that SiteGround rocks!!! :) The customer support is awesome and they answer all my questions in a minute. I have experienced downtime only 1 time during this period and I was notified immediately that the system administrators know about it and it was fixed in a minute Again!
These guys are awesome!!! I recommend them with both of my hands!
This company started off fine for me, but after a year the server downtime and hangups of all sorts got unacceptable. I typed in the word "siteground" in the google search engine, and one of the first listings was "siteground sucks" with lots of pages. So my curiosity on this matter got to me, and after reading about many peoples problems with this hosting company, I saw that it is the truth. I hope they clean up their act and charge more money for better service (instead of offering cheap hosting for poor service).
If you want a reliable hosting company, check out u2-web.com . I went with them after my troubling experiences, and now my website is actually being delivered to the web the way it should be! Fast, on target.
Right now I get kicked back to the login screen whenever I try to do anything. Since you have to be logged in to access technical support, I can't even notify them of the problem. I can't do anything with the website, or get help. This is unacceptable. No one who actually NEEDS a website can tolerate this situation.
I could not be more pleased with Siteground than I am. In my personal experience they are PERFECT!
Their support team has never taken more than twenty minutes to respond with solutions to my difficulties and they are always right on the nose.
But don't let their low prices fool you: beind the low cost of setting up and running sites with SiteGround is a well-oiled machine that hums along wihtout fuss, and the company is staffed by experts who understand what a tyro such as I am needs to be told to get back on the tracks again.
As a former customer service manager for a large company I have no hesitation in recommending SiteGround to all who want a risk free, trouble free, and worry free ISP/Web Host.
I have found them to be the best host for support, advice, and pricing out of several hosts I have used this year. I started by transferring a very popular hobby-site to them and now I have also entrusted my business web site and e-commerce site to them.
It helps to have Siteground for a Joomla template, although many of the tutorials are incomplete. The Help Desk is not speedy and complete. I always didn't get the response or solution on the first request, but eventually got the problem solved. There's no phone help. So far, I like it. It's ok.
Have been with siteground for just over 12 months without any problems untill i added a second site..had problems and the siteground staff worked hard to solve it to my satisfaction..it took them 24 hours and i was very pleased with the outcome,would recomend anyone to host their site with siteground..have tried several web hosting companys but non beat Siteground.
I have been with them for more than three years and have had very few problems, and the problems I have had have been put right really fast, sometimes in less than 5 minutes. I am very pleased with the site and the service.
Service is non existent at this hosting provider. My site has been down for days and I can\'t put a ticket in because their automated \"help\" desk keeps running me in a loop. There is no place to make a direct service request.
Horrible nightmare. I had no web traffic on their servers other than my IMAP email. They shut down my email without warning, claiming it exceeded the storage limit (200MB) and thus it was overloading their system (!). I had to beg them to unlock the email account so I could reduce my storage (meanwhile I lost all access to very important personal documents). The a
