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Average Jury Ratings & Reviews of
RealWebhost |
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Reliability
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Support
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Pricing
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Overall
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Below are some verdicts that users of our site have
given to
RealWebhost . If you would like to submit your verdict about
RealWebhost please use our submit page to review
RealWebhost. |
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RealWebhost ?
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| Date Submitted : |
May 25th, 2008 |
| Length of time hosted by this company : |
1 - 3 years |
| Overall Rating : |
3 out of 5 |
| Reliability : |
4 out of 5 |
| Support : |
5 out of 5 |
| Pricing : |
5 out of 5 |
| Verdict : |
I started with RWH in 8/06.
The first positive for RWH is the owner, Joey Moses, is very available on any issue. I swear the man rarely sleeps. If there is an issue he needs to address you will genrally hear from him in a few hours.
The second big positive is their tech support. In almost all instances you get a response from a tech in less than 1/2 hour. These techs are knowledgeable engineers who can diagnose and solve most issues quickly. Even issues that are not strictly hosting related, such as configuring a package, or a script issue, they will help if they can. Many hosts wouldn't even respond to such questions.
I was pleased with their pricing, speed, and reliability.
Their hosting packages include WHM and Cpanel, which allows you to control most aspects of your account easily on your own.
The cons:
I ssemed to have more problems with hackers than I ever had with other hosts. When these problems happened I would find out from users that my site was displaying an ugly "This account has been suspended" message. RWH made no effort to inform me before suspending my site, they just suspended it. The first time this happened I contacted support and they turned it back on. Then I got a nasty message from the owner saying if I ever unsuspended a domain he'd turned off I'd be banned. The next time it happened, months later, again, my main web site was suspended without notice, I learned about it through my visitors.
If I was a server expert I'd be running my own. I run a small advertiser-supported web site and host a few accounts. Being suspended with a chance to correct the issue made me look very bad. On top of that I didn't appreciate being treated like I was doing this on purpose. In both cases the problem originated from packages that came with the hosting account.
In both cases they offered help resolve the issue, but only after I contacted them. You can have a great experience with RHW, but if your web site is critical to your business you might want to do some more research on hosting companies. The attitude is totally uneccessary.
What would be helpful would be some documention on hacker issues, how to prevent them and what to do when you're attacked.
I would give RWH 5 stars if not for the hacker/suspension issues and attitude over it. |
| Submitted By : |
Joe |
| Submitted From : |
Web Hosting Jury
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| Submiter IP : |
141.158.216.122 |
| Add new response or edit existing response |
| Date Submitted : |
April 3rd, 2008 |
| Length of time hosted by this company : |
1 - 3 years |
| Overall Rating : |
5 out of 5 |
| Reliability : |
5 out of 5 |
| Support : |
5 out of 5 |
| Pricing : |
5 out of 5 |
| Verdict : |
They are excellent. Ive been there just over 1 year now and I am very satisfied. As my site grows they have moved me to different servers and helped me through any problems. There support is the best there on any problems very fast, not some other hosts I had. You deal with Joey first hand alot of the time. Any issues Ive had were resolved right away. Thanks for the great work. |
| Submitted By : |
Ron |
| Submitted From : |
Web Hosting Jury
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| Submiter IP : |
142.179.165.42 |
| Add new response or edit existing response |
| Date Submitted : |
January 3rd, 2008 |
| Length of time hosted by this company : |
More than 3 years |
| Overall Rating : |
4 out of 5 |
| Reliability : |
4 out of 5 |
| Support : |
5 out of 5 |
| Pricing : |
5 out of 5 |
| Verdict : |
Very pleased overall, always helpful. I've had a few email problems, but they've been sorted quickly. Well done! |
| Submitted By : |
Marc |
| Submitted From : |
Web Hosting Jury
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| Submiter IP : |
83.104.143.218 |
| Add new response or edit existing response |
| Date Submitted : |
June 16th, 2007 |
| Length of time hosted by this company : |
1 - 3 years |
| Overall Rating : |
5 out of 5 |
| Reliability : |
5 out of 5 |
| Support : |
5 out of 5 |
| Pricing : |
5 out of 5 |
| Verdict : |
Although our enterprise is based in Europe (Greece), after a thorough and careful investigation we decided to select RealWebhost.
Everything is running smoothly, in a professional way, we are happy and we feel secure.
Highly recommended.
Georgios Ioannides
Director of Operations/Systems Architect
www.hellascams.gr
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| Submitted By : |
Georgios Ioannides |
| Submitted From : |
Web Hosting Jury
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| Submiter IP : |
62.1.195.34 |
| Add new response or edit existing response |
| Date Submitted : |
February 22nd, 2007 |
| Length of time hosted by this company : |
1 - 3 years |
| Overall Rating : |
5 out of 5 |
| Reliability : |
5 out of 5 |
| Support : |
5 out of 5 |
| Pricing : |
5 out of 5 |
| Verdict : |
I have used for several years now. The reason I am writing this is because I want to share with you a positive experience, and if this somehow benefits YOU then all the better.
First, I am both a professional Web developer and site owner with experiences from small hosting companies to large ones. In my dealings with various clients and their needs has placed me into many different scenarios with many different objectives.
While I am tempted to share the more distasteful engagements – that would take away from the point of this post which is to provide a good review.
After an exhausted search for a decent host for my OWN web sites, I was referred to a company called Real Web Host (www.realwebhost.com). I was reluctant at first because I never heard of them, nonetheless, trusted the source that provided me with their information.
I have now been with them for three years where I run my own personal sites. I haven’t a SINGLE complaint about this provider -- in fact, the reason I am writing this is because I am THAT pleased with their service. And perhaps, this is my small way of thanking them.
Whether some conflict I created of my own, or a simple problem I need help with – they have been excellent both in their support and their response time.
The owner there is very personable and is very much involved with his company.
For anyone looking for a provider for small, medium or large hosting plans… as a professional in the industry with over 12 years experience, these are the folks I recommend.
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| Submitted By : |
Kelly Wardrop |
| Submitted From : |
Web Hosting Jury
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| Submiter IP : |
69.65.67.52 |
| Add new response or edit existing response |
| Date Submitted : |
January 30th, 2007 |
| Length of time hosted by this company : |
1 - 3 years |
| Overall Rating : |
2 out of 5 |
| Reliability : |
2 out of 5 |
| Support : |
2 out of 5 |
| Pricing : |
3 out of 5 |
| Verdict : |
This place has been a huge dissapointment. The worst part is the sickening amount of downtime and slooooow servers...and the fact that they won't even admit there's a problem. Let's see...then there's the time their tech guy (Vinu...not kidding either) deleted an entire PHP based website I had been configuring all day...without asking, before a backup had been made. Oh and just FYI, the owner of the company puts all domain names in his own name, so you have to email him personally to get anything done. Oh and to top it all off, their web hosting reseller prices are really high....even if they didn't suck.
Bottom line, this is the most unprofessional host I've ever used, terrible service/downtime. Stay away like the plague. |
| Submitted By : |
Tony |
| Submitted From : |
Web Hosting Jury
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| Submiter IP : |
24.2.7.139 |
| Response From RealWebhost: |
First of all I would like to say I am truely sorry for any service that was not up to par for you.
Without knowing your domain name we really can not say what happened with the site, If we knew we would be able to tell everyone what happened.
As it relates to domain names, any client of Real Web Host that purchases a domain name from us has full access to do anything they wish to it.
Our prices are in no way high for what we offer, we believe our prices to be very reasonable for the service we provide.
Lastly looking in our billing system for the name Tony we are aware of all the clients named Tony and none of them have ever had issue with our services.
So really hard to say exactly what happened if we can not find you by the name Tony in our records.
Again we are sorry you feel the way you do, we have many happy clients with us and we stride to make them happy every day.
Joey Moses
CEO RWH |
| Add new response or edit existing response |
| Date Submitted : |
January 29th, 2007 |
| Length of time hosted by this company : |
1 - 3 years |
| Overall Rating : |
5 out of 5 |
| Reliability : |
5 out of 5 |
| Support : |
5 out of 5 |
| Pricing : |
5 out of 5 |
| Verdict : |
I have been constantly surprised and impressed by the customer service at RealWebHost...in addition to top-notch hardware and very competitive prices, they have ALWAYS answered my calls and gotten a resolution in minutes or hours instead of days....We've been with them for 16 months and in that time, the server has only gone down once...the power supply blew out and they had the the PSU swapped out, and the machine tested back online with 2.5 hours....That is service! |
| Submitted By : |
Dave |
| Submitted From : |
Web Hosting Jury
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| Submiter IP : |
24.7.203.140 |
| Add new response or edit existing response |
| Date Submitted : |
December 11th, 2006 |
| Length of time hosted by this company : |
1 - 6 months |
| Overall Rating : |
3 out of 5 |
| Reliability : |
2 out of 5 |
| Support : |
3 out of 5 |
| Pricing : |
1 out of 5 |
| Verdict : |
We started out okay, but then they began to have problems with the server that they couldn't seem to get fixed. When I would contact Joey about it, he copped an attitude. They move us to a new server but then our site ran sluggish and slow. It eventually got old and we figured they just couldn't handle a busy vBulletin forum so we left. |
| Submitted By : |
Sonnie |
| Submitted From : |
Web Hosting Jury
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| Submiter IP : |
72.161.164.93 |
| Add new response or edit existing response |
| Date Submitted : |
September 27th, 2006 |
| Length of time hosted by this company : |
1 - 6 months |
| Overall Rating : |
4 out of 5 |
| Reliability : |
4 out of 5 |
| Support : |
5 out of 5 |
| Pricing : |
4 out of 5 |
| Verdict : |
Good host so far. There has been a few times when my site went down, but support was fast to get things fixed. |
| Submitted By : |
burntire |
| Submitted From : |
Web Hosting Jury
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| Submiter IP : |
68.98.110.87 |
| Add new response or edit existing response |
| Date Submitted : |
September 15th, 2006 |
| Length of time hosted by this company : |
More than 3 years |
| Overall Rating : |
5 out of 5 |
| Reliability : |
5 out of 5 |
| Support : |
5 out of 5 |
| Pricing : |
5 out of 5 |
| Verdict : |
Support is fast and pro.
The services that RWH offers are really excellent and cheap.
Strongly reccomended! |
| Submitted By : |
Nino |
| Submitted From : |
Web Hosting Jury
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| Submiter IP : |
85.18.14.13 |
| Add new response or edit existing response |
| Date Submitted : |
April 17th, 2006 |
| Length of time hosted by this company : |
1 - 6 months |
| Overall Rating : |
3 out of 5 |
| Reliability : |
2 out of 5 |
| Support : |
4 out of 5 |
| Pricing : |
4 out of 5 |
| Verdict : |
I recently left realwebhost after only 3 months' hosting with them. Their reliability leaves quite a bit to be desired. I run a vbulletin site and almost every day would have a period of time ranging from a few minutes to close to an hour where mysql was unavailable.
My hosting was also moved twice in that 3 months to different servers, requiring DNS changes which caused outages for users until the DNS propagated.
When I contacted them to cancel my account, it was cancelled without any identity verification at all. |
| Submitted By : |
Darin |
| Submitted From : |
Web Hosting Jury
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| Submiter IP : |
68.156.55.2 |
| Add new response or edit existing response |
| Date Submitted : |
March 15th, 2006 |
| Length of time hosted by this company : |
1 - 3 years |
| Overall Rating : |
5 out of 5 |
| Reliability : |
5 out of 5 |
| Support : |
5 out of 5 |
| Pricing : |
5 out of 5 |
| Verdict : |
I have been with Real Web Host for a little over a year now, and the service is as excellent today as it was the day I signed up. They always response quickly (within minutes!) and are available via instant messenger whenever I need to ask them a quick question. I can't recommend them enough! |
| Submitted By : |
Gr8Writer |
| Submitted From : |
Web Hosting Jury
|
| Submiter IP : |
24.25.221.237 |
| Add new response or edit existing response |
| Date Submitted : |
December 11th, 2005 |
| Length of time hosted by this company : |
1 - 6 months |
| Overall Rating : |
5 out of 5 |
| Reliability : |
5 out of 5 |
| Support : |
5 out of 5 |
| Pricing : |
5 out of 5 |
| Verdict : |
I have been with a few web hosts in my time but none of them compare to RHW.
RWH are an excellent all round host, good value for money and excellent customer support.
If you ever have a problem then you can be assured that RWH will have it fixed in the quickest possible time and they even go out of there way to help with problems that technically are not theirs and there are not many hosts that will go to those lengths for there customers.
So if you want and excellent all round host and value for money then I would highly recommend RWH
Take care, Keith |
| Submitted By : |
Keith W |
| Submitted From : |
Web Hosting Jury
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| Submiter IP : |
82.41.46.135 |
| Add new response or edit existing response |
| Date Submitted : |
December 7th, 2005 |
| Length of time hosted by this company : |
6 - 12 months |
| Overall Rating : |
5 out of 5 |
| Reliability : |
5 out of 5 |
| Support : |
5 out of 5 |
| Pricing : |
5 out of 5 |
| Verdict : |
I have only positive comments to make about the service and back-up of RWH. It makes a pleasant change to receive the sort of help you get from this company. 24 carat.I would not hesitate to recommend them to anyone. |
| Submitted By : |
0verdrive |
| Submitted From : |
Web Hosting Jury
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| Submiter IP : |
62.252.64.17 |
| Add new response or edit existing response |
| Date Submitted : |
October 20th, 2005 |
| Length of time hosted by this company : |
1 - 6 months |
| Overall Rating : |
5 out of 5 |
| Reliability : |
5 out of 5 |
| Support : |
5 out of 5 |
| Pricing : |
5 out of 5 |
| Verdict : |
Easy setup and everything has worked great so far. I set up my service on a Friday afternoon and my account was set up by early that evening. This may not seem that big of a deal, but I was told the company was moving their offices that weekend. I do not remember the Tech's name that I spoke to, but I thank him.
CB
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| Submitted By : |
casey |
| Submitted From : |
Web Hosting Jury
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| Submiter IP : |
216.23.215.242 |
| Add new response or edit existing response |
| Date Submitted : |
October 6th, 2005 |
| Length of time hosted by this company : |
6 - 12 months |
| Overall Rating : |
5 out of 5 |
| Reliability : |
5 out of 5 |
| Support : |
5 out of 5 |
| Pricing : |
5 out of 5 |
| Verdict : |
RWH has to be one of the best if not the best web hosts on the internet today.
There customer support is excellent and they go out of there way to help you and solve any problems you have, they even try to offer help with problems that are not necessarily theres, to me that shows what a great hosts they are.
RWH also offer excellent value for money with lost of great features for what I consider a very reasonable price.
I have a number of sites I host with them and I would not hesitate to recommend then to other people. |
| Submitted By : |
Keith W |
| Submitted From : |
Web Hosting Jury
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| Submiter IP : |
82.41.46.135 |
| Add new response or edit existing response |
| Date Submitted : |
October 5th, 2005 |
| Length of time hosted by this company : |
1 - 6 months |
| Overall Rating : |
5 out of 5 |
| Reliability : |
5 out of 5 |
| Support : |
5 out of 5 |
| Pricing : |
5 out of 5 |
| Verdict : |
They are really good to take care of their customers! I like their service and support... I would recommend RealWebHost 101% |
| Submitted By : |
Hetul |
| Submitted From : |
Web Hosting Jury
|
| Submiter IP : |
59.182.6.195 |
| Add new response or edit existing response |
| Date Submitted : |
October 5th, 2005 |
| Length of time hosted by this company : |
More than 3 years |
| Overall Rating : |
5 out of 5 |
| Reliability : |
5 out of 5 |
| Support : |
5 out of 5 |
| Pricing : |
5 out of 5 |
| Verdict : |
I have three sites and two forums with realwebhost.net and have been completely satisfied with every aspect of the company from setting up, to service, to help with little irritating problems at my end. Support is all important to me, I do not know a lot but want to do so much, realwebhost help me along the road all the way. I get nothing, no discount, anything, for this but feel that praise is due where, praise is due. Realwebhost earned that praise a long time ago. |
| Submitted By : |
Elbmek |
| Submitted From : |
Web Hosting Jury
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| Submiter IP : |
82.36.201.18 |
| Add new response or edit existing response |
| Date Submitted : |
August 25th, 2005 |
| Length of time hosted by this company : |
6 - 12 months |
| Overall Rating : |
5 out of 5 |
| Reliability : |
5 out of 5 |
| Support : |
5 out of 5 |
| Pricing : |
5 out of 5 |
| Verdict : |
I can not say enough good things about RealWebHost.net The support I have gotten has been second to no one! I use vbulletin for my software. When I was installing some hacks, I created some problems because I made an error in my coding. The webmaster helped fix my problems and got me back up and running. |
| Submitted By : |
Basscat |
| Submitted From : |
Web Hosting Jury
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| Submiter IP : |
69.51.158.8 |
| Add new response or edit existing response |
| Date Submitted : |
August 10th, 2005 |
| Length of time hosted by this company : |
1 - 3 years |
| Overall Rating : |
5 out of 5 |
| Reliability : |
5 out of 5 |
| Support : |
5 out of 5 |
| Pricing : |
5 out of 5 |
| Verdict : |
After many trials and errors throughout the online server world, Realwebhost has went beyond my expectations and set goals for our web hosting solutions.
Everything from personal contact to a stellar support staff, Realwebhost should be a definite first round choice for anybody serious about web development, web hosting or web mastering.
The features of the "Fantastico" package will have any up and coming web master without development or coding experience, satisfied with a huge range of options that range from a simple guest book and chat applications, to a full blown content management system with image gallery to boot.
Our site has never encountered slow-down nor has it ever been offline without explanation. This is a common pitfall with other server companies as they tend to lump sum huge groups of web owners onto one disk and never secure any of those same web sites, which usually results in a compromise of your site's valuable files and data with very simple means of reveling this data.
In short, you will never find a better company on the net for your web hosting needs. |
| Submitted By : |
Webx |
| Submitted From : |
Web Hosting Jury
|
| Submiter IP : |
24.118.149.19 |
| Add new response or edit existing response |
| Date Submitted : |
August 3rd, 2005 |
| Length of time hosted by this company : |
1 - 3 years |
| Overall Rating : |
5 out of 5 |
| Reliability : |
5 out of 5 |
| |
