There are 126 hosting user reviews for
PolurNET Webhosting
Average Jury Ratings & Reviews of
PolurNET Webhosting
4.9/5
5.0/5
4.9/5
4.9/5
Reliability
Support
Pricing
Overall
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Date Submitted :
May 31st, 2009
Length of time hosted by this company :
6 - 12 months
Overall Rating :
5 out of 5
Reliability :
5 out of 5
Support :
5 out of 5
Pricing :
5 out of 5
Verdict :
This is the third website hosting I've had in the past ten years. They are far and away the best. I've gotten very quick and very good response on the few occasions I've needed support. The features provided are excellent and the prices competitive. I would choose PolurNet again both for the church website I manage and for my personal site. Like the movie reviewers say, "Two thumbs, way up."
This is not my first time at a picnic so i can honestly say, "These guys rock".
as a blogger, i swtched to polurnet after my previous host had a 5 day outage.
as a designer, i host some of my clients on my "server" or i deal with their already established web hosting packages. in the last 10 yrs i have dealt with many web hosting services (Interland, Cyan Global, AN Hosting/Midphase, MacHighway, GoDaddy to name a few.)
polurnet tops them all.
Customer service: Tech support is professional, diligent and committed. They answer my stupid questions and attend to my panic with the same calm professionalism. After a year with Polurnet, I KNOW that if i sent in a trouble ticket and i haven't heard back from a guy its cause they are still working on the problem.
Price: Not once in the last year have I been denied service because the server was busy. NOT ONCE. my design blog has a daily traffic of 250-500 visitors but if we get picked up by MacSurfer, traffic has ballooned to 7-10,000 in one day. NOT ONCE have i seen a "server busy " message. other companies may be a little cheaper but they pack their servers with account and restrict domains to 50 visitors at a time to maintain bandwidth integrity. is that dollar discount really worth that?
Ease of use: polurnet updates all their software on a regular basis so fantastico is usually up-to-date, and their security is as good as it gets. they offer both shared and reseller accounts. the reseller account has a webhhost manager that is so much simpler than the last company i was with.
love these guys. i even wrote about them on my design blog digitalapplejuice dot com
Their prices are competive, the servers are reliable & speedy fast, their tech support superb professional and timely.
(to anyone complaining about delays in answering to support request, i say, "hey, they have to research the problem", and i suggest that anyone having any sort of tech issue provide any relevant information after doing your own troubleshooting due diligence.)
In 10 years of dealing with webhosting companies i have never encountered tech support as polite, hardworking, committed, and patient as these guys. They answer my stupid questions and my life-or-death urgent questions with the same attention to detail.
for the details of my recent meltdown se:
http://digitalapplejuice.com/wordpress-modsecurity-polurnet/
Thank you for your detailed and extremely kind review! We\'re very happy assisting you to resolve those technical issues you experienced. We strive to go beyond our call of duty whenever possible, so your experiences is one of the many reasons why our clients can rely on our expertise more than any other webhosting company.
My experience with Polurnet is superb . The equipment is reliable and fast and the support they provide is knowledgable, answers are returned quickly. You can tell that they are trying to resolve any question you have by their approach- friendly and courteous, they do not brush you off with condescending answers.
Control panel is modern and there are all the extras that you need.
Pricing is not the lowest but it is competitive and I have scored it at a 5.0 because they have maintained the proper tradeoff between number of users on a server to achieve reliability and speed and still maintained a fair price. I left my last host who advertized unlimited diskspace unlimited bandwidth for $6.95 a month. Problem was that the host had so many users sharing that I and others got bounced off every now and again without warning. Of couse the 99.99% uptime claim did not take into account these interruptions.
Polurnet.com has my highest recommendation for anyone looking for a satisfying hosting experience.
We greatly appreciate your thoughtful and detailed review, Barrie. Indeed, although our prices may seem higher than overselling webhosts, this is indeed a matter of distinction of our services compared to others: we are geared towards quality and premium webhosting, not the discount-type \"get what you pay for\" service, which thousands of customers move away from every day. Accordingly, our customers have come to appreciate our high reliability, friendly customer service and efficiency, which is built upon customer referrals, not cheap or misleading gimmicks.
I have nothing but good things to say about these people. After going through at least half a dozen hosts in just a couple of weeks, PolurNET blew me out of the water. They are affordable, dependable, have great software. Transfering was easy. I had an issue recently where I was charged twice for the same month. I submitted a ticket and the money was refunded to my PayPal account with in a day or two. The support was prompt, curteous, and it was a REAL person. I haven't noticed any down time. Their selection of packages is awsome. I don't know what else to say. If you're not getting hosting from them, you are seriously being ripped off!
My experience of Polurnet has been nothing but good.
Firstly when I failed to perform whilst transferring my domain names they very promptly identified the problem, me, and advised me - politely and for free.
My next problem was with my debit-card provider, I had money but could'nt use the card due to their error so could'nt pay my second invoices. I emailed Polurnet and they gave me an extension, politely and with some tolerance.
I have never had a moments trouble from them as providers and they do exactly what it says on the tin.
I wholeheartedly recommend Polurnet to any and all but especially to those undertaking web-wizardry for the first time.
Mike Woods, Glasgow, UK.
What is there to say that hasn't been said about this company in past reviews? The service has been excellent, always willing to help me with problems ranging from batch file execution to c-records. I don't think my site ever went down the whole time I was with the company, or if it did I never noticed.
Their prices are reasonable and honestly you get what you pay for: guaranteed support within a few hours of an email 24/7, great online technical support, and a useable amount of server space. They always update all their programs to the newest version, like Cpanel, fantastico, MySQL, Apache etc. Lets face it, anybody who runs a serious website knows you need to have good support on the web side of things, otherwise it just doesn't work. The bottom line is that this company sets itself far above the other webhosting yahoos and yokels that shouldn't be allowed to turn on a computer let alone have the ability to rip people off with their subpar service and support.
As a long-time customer, we greatly appreciate your kind words! It has indeed been our mission for years to remain a cut above any other host, by supporting the latest technology, to one-on-one customer interaction and maintaining our servers 24/7, all while offering competitive low prices. Thanks again for helping us achieve our goals!
I switched to PolurNET about a year and a half ago (when my previous host absconded without warning), and I have been favorably impressed with them since day one. Their customer service is amazing ñ weekends, holidays, odd hours ñ they always respond. Their professionalism is excellent too. Shortly after I joined they had to move a bunch of us to a new server, and their level of communication throughout the process was exemplary. While there was a (very) small bit of downtime due to complications with the server move (remember Carboxyl, anyone?), I havenít had ANY problems with downtime since.
Their pricing is great, and I appreciate the monthly payment options. I am a 100%-happy customer of PolurNET, and Iíve recommended them to my friends.
Your glowing review means a lot to us. We have worked hard on developing a sense of trust between our clients throughout the years. In fact, we primarily rely on word-of-mouth referrals to bring us new business, as first-hand experiences signify much more than simple advertising. Unlike most other hosts, we do NOT have any affiliate marketing for this reason, since we encourage real recommendations between your own contacts.
Indeed, we look forward developing a long-time business relationship between our clients, so that they can remain worry-free and happy with their choice of host for years to come. Moreover, by staying open-minded and encouraging frank communication, we hope customers like you will enjoy our services and continue to recommend them to others.
This is, without doubt, the best hosting provider I have ever used. The service is very reliable and they have some really great, lower-tiered, low-priced packages that fit my needs.
Considering the amount of MySQL databases and domains I can use for the price I'm paying, it's an amazing deal and again, the best part is the reliability. I have 3 sites hosted with them and only 1 have I ever found down and it was fixed immediately.
PolurNet really is a good company with a very responsive support staff that will answer questions not only quickly, but also in a helpful and concise manner. I vehemently recommend them whenever asked who hosts my sites.
I have being hosting with POLURNET for about a year now, and I must tell you, that these guys - especially Anand - are professional, and if you consider having an oscommerce website; this is the place to host.
I used to have my website hosted with another company and I had problems all the time. When I decided to drop them, I was looking for various other hosting companies, and that was one of the big issues.
I took the plunge with POLURNET and haven't regret a thing.
Trust me, for oscommerce stores and forums, this is the place to host.
As a matter of fact I think it's the only company that has what it advertises.
No slow servers, the website is always online and running fast.
They are good, host with them if your other hosting is giving you a hard time. Or if you are starting now, even better; you won't even know what "hosting problems" mean.
I have come across Polurnet through Namepros.com and must say that I have never had any problems with Polurnet. Quite the opposite really. They have always tried to solve occasional problems in a matter of hours even though I am living Europe and they are based in North America.
The reliability has been excellent and customer support outstanding.
The pricing is always as low as you can get it anywhere. And they even provide you with coupons when you ask for them. :-)
All in all have been so happy with Polurnet over the last 2 years that I am not thinking about going anywhere else.
PolurNET has very good hosting capabilities, but I have one comment regarding the features that be given by its plans. The size of disk space is very limited (from 150 - 500 MB) comparing with other hosts. I think it should be GB instead of MB!! If they increase the disk space, the PolourNET will become the best choice for a lot of people.
This is only my note, other things are wonderful :)
Best hoster I have ever seen , their servers are very fast , realible and cool support.
I had some issues about slowness due to servers are located in US , but they did move my site to UK servers with cutting price from my current month payment :) .
Now my site is very fast , when I went to holiday in UK I got 80ms tracert in all location which is cool to see my website running fast.
Overall Polurnet has been a great hosting experience for me. I began with a reseller package and eventually out grew them and moved onto a VPS solution.
My experience with VPS' had been limited beforehand but Polurnet's friendly support helped me out whenever I ran into problems.
I will be continuing to use Polurnet in hosting my various sites.
Currently I host 2 sites at Polurnet on one of the generous but inexpensive plans.
The service is excellent and The plan I use is about $60 per year. I've had questions that were answered and fixed within minutes, and complex problems worked on by the hosting admins personally resolved in only a couple days. They have live chat to help if you get stuck. and they seem to be available almost all the time.
They have great plans and lots of server features.I've not experienced any downtime, and I highly recommend this host.
I was hosted with polurnet for around 11-12 months. Their customer service was excellent the best ive ever had with a host. Their problems were their servers they seemed to be upgraded/maintained all the time - i would say my site was online around 80-90% of the time, which is the only reason i left.
I was hosted with them around 12 months ago and so things may have improved since then.
