Omnis Review, User Reviews of Omnis

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Date Submitted :

August 11th, 2008

Length of time hosted by this company :

1 - 6 months

Overall Rating :

4 out of 5

Reliability :

5 out of 5

Support :

3 out of 5

Pricing :

4 out of 5

Verdict :

For the money and very basic reason of my hosting, Omnis excels as a hosting company; i'm not just speaking of the scores of features like so many unlimiteds that they mention on their site (some understandable and most not, by a beginner and the average visitor). I'm talking about the actual user experience; except on one instance, when a query to support had an unrelated answer, i've never had a reason for complaint and queries do elicit a response within 24-48 hrs. Though in my standards, especially for a company that does not have live chat for support, a query over mail should have a prompt resolution, I've somehow learnt to expect this time lag from them as it is not a hosting that is costly and most answers have solved my issues.
However when I see a lot of other hosting companies offering much more competitive rates, I do feel, Omnis is not very cheap and could do better with a little more fine-tuning and handholding.
I'm planning to host more sites and bluehost has come as a top choice through my research though their support seems to be lacking vis-a-vis their claims/reputation (from reviews here). Also had a couple of chats with their support. I got my answers but I had the same feeling as Jerimee here - ".... getting the distinct impression that the guy is gritting his teeth in irritation at having to talk with me". I'm told the CEO is a very committed person. I hope he looks into this.
I'll still be hosting with them anyway. possibly Omnis for my non-commercial sites and bluehost for the e-commerce ones. I also see here that the latter are having some major & frequent downtimes lately. I guess I'll wait and see a little more.

Submitted By :

Sandy

Submitted From :

Web Hosting Jury

Submiter IP :

59.93.40.106

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Date Submitted :

March 27th, 2008

Length of time hosted by this company :

1 - 3 years

Overall Rating :

3 out of 5

Reliability :

3 out of 5

Support :

1 out of 5

Pricing :

4 out of 5

Verdict :

Omnis is sort of like Home Depot (on a much smaller scale). It's a place where the pros go when they need something cheap, quick, small and don't need any help. I'll explain:

Getting in touch with Omnis support is rare and when you do, they're a little rude and not at all helpful. So you should know what you're doing.

Omnis servers are veeeery sloooow, so it's probably not a good idea to rely on them to run your core business site. Email? Forget about it. The Omnis webmail service is too slow for Outlook and it takes an average of 30-60 seconds to do anything when you log directly in. Checking email on a high-speed internet connection goes like this: Log in... 60 seconds, click 'Inbox'... wait 60 seconds, open an email... wait 60 seconds, hit 'reply'... wait 60 seconds, hit 'send'... wait 60 seconds, retype your email because, for SOME unknown reason it didn't send.

I have found that Omnis is a great host for "hobby" sites (like garage band sites and family sites) for those who are familiar with building sites.

Submitted By :

Dan

Submitted From :

Web Hosting Jury

Submiter IP :

70.22.127.14

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Date Submitted :

July 8th, 2007

Length of time hosted by this company :

1 - 6 months

Overall Rating :

1 out of 5

Reliability :

1 out of 5

Support :

1 out of 5

Pricing :

2 out of 5

Verdict :

Worst customer service I have ever experienced in my life. Out of three representatives, all were rude, two hung up on me, and one cursed on the phone. Pricing is mediocre, management is obviously not doing their job right. This company will not be around very long. If you dont want a headache, DO NOT register or host with them.

Submitted By :

Allan

Submitted From :

Web Hosting Jury

Submiter IP :

65.9.155.38

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Date Submitted :

January 25th, 2007

Length of time hosted by this company :

1 - 3 years

Overall Rating :

2 out of 5

Reliability :

2 out of 5

Support :

2 out of 5

Pricing :

2 out of 5

Verdict :

I first signed up with Omnis years ago because of their affordability at the time. Their web hosting package is just not up to par these days. They give you 20MB of storage space for around $5 a month, 1 email (additional costs for extra), no SQL, and weak support for most scripts and languages. For a small site, it was okay, but these days I need the additional features and I find I get get a ton more storage space and features for less than I paid here. Siteground or HostMonster packages blow this company away.

As far as support goes, this company was not much help. Email was almost always not working, the server was down more often than I would like, and if you want to cancel an account, you have to track someone down over the phone who is competant enough to do that.

Don't bother. It more expensive and more hassle with Omnis.

Submitted By :

Dave

Submitted From :

Web Hosting Jury

Submiter IP :

72.13.226.69

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Date Submitted :

October 15th, 2006

Length of time hosted by this company :

1 - 3 years

Overall Rating :

3 out of 5

Reliability :

2 out of 5

Support :

1 out of 5

Pricing :

4 out of 5

Verdict :

I had 6 hosting accounts with omnis using their basic UNIX hosting.

They are having repeated DDoS attacks, and unable to maintain my websites.

Im leaving them not only for that, but the incompetance of the responses from their tech support. They never fully read my help requests, and rarely were able to help me the first time around.

Submitted By :

kremit

Submitted From :

Web Hosting Jury

Submiter IP :

69.140.176.191

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Date Submitted :

September 26th, 2006

Length of time hosted by this company :

1 - 6 months

Overall Rating :

2 out of 5

Reliability :

1 out of 5

Support :

3 out of 5

Pricing :

5 out of 5

Verdict :

I've used Omnis domain services for about 4 years now and would highly reccomend it. I started using the web hosting about 6 months ago and it completely changed my views on the omnis network. For the past 6 months there has been an hour to 8 hours of downtime on e-mail atleast 2 times a week. Along with website downtime and other types of service outage atleast once a week. I currently have 3 different accounts with them that ar going to be cancelled when billing cycle is up. Constant downtime, support line is always busy, and they never atleast put a message on the control panel to let people know why it's down and when it's going to be fixed. I will not reccomend them anymore.

Submitted By :

Travis

Submitted From :

Web Hosting Jury

Submiter IP :

68.251.253.8

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Date Submitted :

November 29th, 2005

Length of time hosted by this company :

More than 3 years

Overall Rating :

5 out of 5

Reliability :

5 out of 5

Support :

5 out of 5

Pricing :

5 out of 5

Verdict :

We started using Omnis in 2001 and have been very satisfied with there pricing and network performance. Their control panel is easy to use and superior to those of other hosting providers. They are clearly a low price leader but offer excellent value for theor services. We are a high-end web hosting company and many times recomment Omnis for low-end sites where a client only needs a small web presence. We use their web hosting as a backup to our services and I give Omnis A++.

Submitted By :

Nicky Smith

Submitted From :

Web Hosting Jury

Submiter IP :

216.215.220.234

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Date Submitted :

August 20th, 2005

Length of time hosted by this company :

1 - 6 months

Overall Rating :

5 out of 5

Reliability :

5 out of 5

Support :

5 out of 5

Pricing :

5 out of 5

Verdict :

I would have to say that I have found their hosting to be unreliable at the best. The sql servers seem to be slow and the customer support has a standard answer of "It must be your scripts" whenever there is a problem. Not good ....

Submitted By :

gibben

Submitted From :

Web Hosting Jury

Submiter IP :

210.54.157.106

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Date Submitted :

August 11th, 2005

Length of time hosted by this company :

More than 3 years

Overall Rating :

5 out of 5

Reliability :

5 out of 5

Support :

5 out of 5

Pricing :

5 out of 5

Verdict :

I'm a web designer and I have used Omnis for over 85 clients in the past 4 years. They have always responded in a timely manner to calls or e-mails. I have found their service to be exceptional and the price more than reasonable.

Submitted By :

Rus

Submitted From :

Web Hosting Jury

Submiter IP :

65.89.60.125

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Date Submitted :

June 1st, 2005

Length of time hosted by this company :

More than 3 years

Overall Rating :

5 out of 5

Reliability :

5 out of 5

Support :

5 out of 5

Pricing :

5 out of 5

Verdict :

I have used their services for over 4 years now. Like every other host I tried, they have a few issues. All in all, I am happy with their service though.

Submitted By :

JackN

Submitted From :

Web Hosting Jury

Response From Omnis:

Thank you for your ratings, JackN. We always like to hear good things from our customers. Omnis is always looking to improve and we never are satisfied with the status quo. So, keep looking to see those "few issues" you mention becoming no issues.

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Date Submitted :

November 11th, 2004

Length of time hosted by this company :

1 - 3 years

Overall Rating :

3 out of 5

Reliability :

4 out of 5

Support :

2 out of 5

Pricing :

4 out of 5

Verdict :

Reliable, but was never good with customer service. Would recommend, with reservations, to EXPERIENCED folks, but not for the faint of heart. I'm out for the same reason as previous poster - it's been nearly 4 months since they introduced new limits on the hosting packages, but existing customers are still waiting to be upgraded. But it's gonna happen... soon... so they say. Tick tock, tick tock.

Submitted By :

Out the door

Submitted From :

Web Hosting Jury

Response From Omnis:

Even after all that you have been through, we do appreciate that you would still recommend Omnis. We want to continue to grow so that you will be able to recommend us to EVERYONE. In the past we have experienced some growing pains and unfortunately some of our customers felt them as well. But as we grow we strive to grow more quickly and postively without the pains. Omnis is not in business to lose customers but to serve our customers. We have made changes and you may be pleasantly surprised at what we have done to serve.

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Date Submitted :

November 3rd, 2004

Length of time hosted by this company :

1 - 3 years

Overall Rating :

3 out of 5

Reliability :

4 out of 5

Support :

2 out of 5

Pricing :

2 out of 5

Verdict :

They started out appearing to be great. But when they decide to screw over they old customers by not upgrading their plans to their newer plans (which are at the same price), it was the last straw for me

Submitted By :

fustrated

Submitted From :

Web Hosting Jury

Response From Omnis:

We are sorry to lose you as a customer. We certainly hate to see our customers go. Especially because of issues with our service. Rest assured that this is not a typical occurance with Omnis. We have been in the web hosting business for many years and will continue to do so because of quality services and our dedication to our customers. We hope that you will consider us again to regain your faith in us.

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