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Average Jury Ratings & Reviews of
Netfirms |
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Reliability
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Support
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Pricing
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Overall
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Below are some verdicts that users of our site have
given to
Netfirms . If you would like to submit your verdict about
Netfirms please use our submit page to review
Netfirms. |
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you an administrator or staff member of
Netfirms ?
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| Date Submitted : |
June 3rd, 2008 |
| Length of time hosted by this company : |
6 - 12 months |
| Overall Rating : |
1 out of 5 |
| Reliability : |
1 out of 5 |
| Support : |
1 out of 5 |
| Pricing : |
1 out of 5 |
| Verdict : |
I wouldn't recommend this host to my worst enemy. Very insecure and slow. They actually suspended my website without prior warning, not even a notification e-mail. Only realised after a week, and only after contacting them about it, did they explain the situation. Apparently, the server was infected with a virus and inserted malicious code into every index file; they assumed this was my fault and suspended the site. Thankfully, my site is just a personal non-profit but apart from the security issues with this web host there are other issues. The server is unreliable, mysql is slow, ftp login time-outs are too short (1 minute), the control panel is absolute pants and the staff are incompetent and seem to paste a response from some hand book. |
| Submitted By : |
Khalid |
| Submitted From : |
Web Hosting Jury
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| Submiter IP : |
87.194.224.88 |
| Add new response or edit existing response |
| Date Submitted : |
February 29th, 2008 |
| Length of time hosted by this company : |
1 - 6 months |
| Overall Rating : |
1 out of 5 |
| Reliability : |
3 out of 5 |
| Support : |
1 out of 5 |
| Pricing : |
1 out of 5 |
| Verdict : |
DO NOT GO NEAR THEM
They are scammers basically , they lie about their service and uptime guarantee, the customer service is the worst in the world . I have not dealt with anyone as rude as netfirms customer support. they do not know what they are talking about, the Cpanel is very very very very buggy and it does not do anything. you can not delete database that you have created and there is noway for you to talk to a live person unless you are trying to sign up for one of their packages.You would be much better off running your own server on your own personal PC and trust me it would be much faster than theirs. You have to wait for two days for a reply from their customer support and they do not explain anything in their reply except saying you have to wait and be patient even though you have been waiting for 10 days. You can sign up with much better hosting companies for alot cheaper than them. |
| Submitted By : |
Pefok |
| Submitted From : |
Web Hosting Jury
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| Submiter IP : |
82.36.111.120 |
| Add new response or edit existing response |
| Date Submitted : |
February 23rd, 2008 |
| Length of time hosted by this company : |
1 - 6 months |
| Overall Rating : |
2 out of 5 |
| Reliability : |
3 out of 5 |
| Support : |
3 out of 5 |
| Pricing : |
4 out of 5 |
| Verdict : |
Server is usually down. A little pricey for the features (I can get better features from hostmonster in a lesser price). I hate that netfirms is costly and yet there are so many downtimes / intermittent connection |
| Submitted By : |
em |
| Submitted From : |
Web Hosting Jury
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| Submiter IP : |
122.53.32.51 |
| Add new response or edit existing response |
| Date Submitted : |
October 25th, 2007 |
| Length of time hosted by this company : |
1 - 6 months |
| Overall Rating : |
5 out of 5 |
| Reliability : |
5 out of 5 |
| Support : |
5 out of 5 |
| Pricing : |
5 out of 5 |
| Verdict : |
Terrible customer service. Treated me very badly - rude and unprofessional. Their control panel is buggy and tech support non-existent. I switched hosts after 2 days. Don't walk way from this company.... RUN. |
| Submitted By : |
Nugyen Huu Hoa |
| Submitted From : |
Web Hosting Jury
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| Submiter IP : |
66.79.233.30 |
| Add new response or edit existing response |
| Date Submitted : |
October 5th, 2007 |
| Length of time hosted by this company : |
6 - 12 months |
| Overall Rating : |
1 out of 5 |
| Reliability : |
1 out of 5 |
| Support : |
1 out of 5 |
| Pricing : |
1 out of 5 |
| Verdict : |
This hosting company is the worst that I have ever used. Honestly their customer service sucks. They have very ridgid rules on what you can and cant do to help your site do better. Any technical questions to their customer service are answered with check google or I have never heard of that. Now that I have dropped them I find that my e-mail address is still on the account and I have no way to get it off without contacting the company the website was done for.
HORRIBLE SERVICE NEVER USE THEM! |
| Submitted By : |
Tony |
| Submitted From : |
Web Hosting Jury
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| Submiter IP : |
64.60.35.162 |
| Add new response or edit existing response |
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