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Average Jury Ratings & Reviews of
Hostway |
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Reliability
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Support
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Pricing
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Overall
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Below are some verdicts that users of our site have
given to
Hostway . If you would like to submit your verdict about
Hostway please use our submit page to review
Hostway. |
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Hostway ?
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| Date Submitted : |
August 27th, 2008 |
| Length of time hosted by this company : |
More than 3 years |
| Overall Rating : |
2 out of 5 |
| Reliability : |
2 out of 5 |
| Support : |
1 out of 5 |
| Pricing : |
1 out of 5 |
| Verdict : |
I've managed multiple accounts with Hostway for over 6yrs and I'm and very sad to say that they have officially "jumped the shark" today.
I had a client trying to register a domain name (yeah, REAL technical stuff), and almost a month later AFTER she got the confirmation emails for her Control Panel account, I log in to set up redirects... only to find there is NO domain in there.
After two more attempts at creating new accounts, the registration still would not show up in her site control. The tech support-which I might add was awesome for years-was now absolutely impotent.
What really pisses me off is just how much work I will have to do now to migrate all my-and my clients' shit off their weak ass system. Oh wait, no, what REALLY pisses me off is how much of a jackass I looked like in front of my client who couldn't even get her domain registered, after years of me going on and on to her and all of my clients (some of which are F500 corps) about how Hostway was "Totally worth the expense"
Their service since purchasing Valueweb has taken a nose-dive.
Hostway, your are officially fuxored. I'm canceling as soon as I am able. What a goddamned shame. |
| Submitted By : |
monk |
| Submitted From : |
Web Hosting Jury
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| Submiter IP : |
69.241.82.132 |
| Add new response or edit existing response |
| Date Submitted : |
June 26th, 2008 |
| Length of time hosted by this company : |
More than 3 years |
| Overall Rating : |
1 out of 5 |
| Reliability : |
1 out of 5 |
| Support : |
1 out of 5 |
| Pricing : |
2 out of 5 |
| Verdict : |
I was with Hostway from 2004 until today, about 4 years later. Prior to switching to Hostway, I was with WebCom (who has since been assimilated by Verio). At the time that I was still with WebCom in 2004, they were having very severe problems with email outages, losing emails, and delays in email forwarding that would last for 6-8+ hours of delay time before emails were properly forwarded by their systems. So I switched from WebCom to Hostway in 2004 after getting tired of the major email problems that WebCom was having. The first three years with Hostway went quite smoothly. But, as with WebCom, Hostway has been too busy acquiring other companies, getting too big and unmanageable, and ignoring their existing customers.
Two days ago, I actually renewed my Hostway hosting plan and upgraded it to better one-year hosting offer. In the process of doing this, their sys admins had to cancel my previous account that I had since 2004 and move my account over to a new server and a new "ServicePlex" platform that they seem quite proud of. Well, in doing this, they totally f*ed up my domain name set-up, resulting in my DNS zone files either being screwed up, deleted, or missing. I called their Technical Support number 8 times during the past two days while my Web site and all emails were totally offline and broken, and they just replied that their sys admins will eventually get to my issue.
2+ days of having a total Web hosting and email outage is pathetic.
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| Submitted By : |
JeffW |
| Submitted From : |
Web Hosting Jury
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| Submiter IP : |
67.164.176.54 |
| Add new response or edit existing response |
| Date Submitted : |
May 10th, 2008 |
| Length of time hosted by this company : |
More than 3 years |
| Overall Rating : |
2 out of 5 |
| Reliability : |
2 out of 5 |
| Support : |
2 out of 5 |
| Pricing : |
2 out of 5 |
| Verdict : |
A one-time leader now resting on their past laurels. Hostway's SiteControl interface is virtually unchanged since about 2000. No support for Wordpress intstallation, and unadvertised additional charges for other things like SQL databases and Urchin stats. Performance used to be stellar, now barely average. Hostway is no longer competitive. We have had more than 7 sites hosted with them and will be looking elsewhere. |
| Submitted By : |
Planetrussell |
| Submitted From : |
Web Hosting Jury
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| Submiter IP : |
71.58.97.145 |
| Add new response or edit existing response |
| Date Submitted : |
July 4th, 2007 |
| Length of time hosted by this company : |
6 - 12 months |
| Overall Rating : |
1 out of 5 |
| Reliability : |
1 out of 5 |
| Support : |
1 out of 5 |
| Pricing : |
1 out of 5 |
| Verdict : |
I was going to use Hostway but my business took a different road and in the end I never used the service at all. Despite several attempts to close the account the company would only direct me to a link to officially close the account but that link did not work. They continued to debit my credit card on a monthly basis despite being told on over 40 accassions to close the account. Their response was always the same - we cannot close the account you must do it via this "link" that would not work for me! I cancelled the credit card to stop the payments and now they are sending me letters from a debt collection agency for monthly charges for a service I have nver used and, as far as I am concerned, notified them months ago that I did not want! Very, very sad, very unhelpful, very negative experiance and I would not recommend anyone use them. Not the way to treat people! |
| Submitted By : |
Kim Harris |
| Submitted From : |
Web Hosting Jury
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| Submiter IP : |
195.93.21.138 |
| Add new response or edit existing response |
| Date Submitted : |
February 7th, 2007 |
| Length of time hosted by this company : |
More than 3 years |
| Overall Rating : |
2 out of 5 |
| Reliability : |
1 out of 5 |
| Support : |
2 out of 5 |
| Pricing : |
2 out of 5 |
| Verdict : |
I was with Hostway since 2001 but I left recently after their reliability and service began to deteriorate. Until last year, they were the perfect hosting company. They were a bit more expensive than others but their customer support and reliability more than made up for it. Last year I began noticing that my site would be down regularly on Sundays but without any warning. When questioned, the answer was inevitably that they were doing "maintenance" but they could not offer a better explanation. They finally told me they needed to move my site to a server with Windows 2003 but could not migrate my SharePoint data. That was pretty much the last straw. Too bad! |
| Submitted By : |
flashywings |
| Submitted From : |
Web Hosting Jury
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| Submiter IP : |
76.166.251.182 |
| Add new response or edit existing response |
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