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Date Submitted :
June 28th, 2009
Length of time hosted by this company :
1 - 3 years
Overall Rating :
1 out of 5
Reliability :
3 out of 5
Support :
1 out of 5
Pricing :
3 out of 5
Verdict :
The price for bare-bones domain hosting is actually $9.63 or more after one year.
The website is confusing and web forms appear designed to disorient the user and upsell more product at every stage of a process.
When you makes changes to your profile you're locked in for 60 days (apparently you agree to this on in one of 3 links containing legal information).
This means that if you make changes to your contact information in order to facilitate a transfer of an expiring domain to a cheaper and/or better service you end up having to pay GoDaddy an additional year of service.
I first worked with GoDaddy a few years ago. Things were OK. Luckily, I moved on to better hosts, but since then I have STILL had to deal with them while working on other websites hosted there. Their control panel is some ASP mess. Even setting up an FTP account takes a few minutes and is a pain. For your FTP account, you can't use something someone else has taken, and then it takes a few minutes to get set up, and you have to watch that it doesn't reset the FTP's root directory. The option to switch from PHP4 to PHP5 is hard to find, and on Windows hosting, is mutually exclusive to FrontPage extensions. I have no clue why. I had made some small changes to get an eMail form workin on one website, and then, we switched hosting plans. The site was lost, and when I called, they wanted to charge me $150 to restore it from the backup. I will not EVER recommend Go Daddy. I WILL recommend my main host. Shameless plug for WebHostingBuzz, who has helped me before by going in to backups after I made a dumb mistake, and no, they didn't charge me for it. Something about "good customer service" or something like that. As others have mentioned, 1 of 5 just because 0 isn't an option.
The first time I had to call their customer service was today June 6th, 2009. I spoke with Eric (Supervisor), Chris and then Nathan and finally I spoke to Neil. Since GoDaddy is partnered with Jumla, I figured that it would take them no more than 5 minutes to Install Jumla - well, upon calling, they issued me ticket numbers and escalated it as it had been past 24 hours, now going on 2 days! They still have not fixed the problem indicating that they have escalated it. I was on hold overall for over 10 15 minutes each time as I mentioned to them that I was provided with conflicting messages each time I called on how long they could fix the problem. The week\\\'nds are the only time I can work on this and mentioned that, and they did not seem to car as they almost resembled the last caller except each I did call to find out what the status was, it was always \\\"another 24\\\" hours from the last call I made. When I then asked for the pre-payment as I had pre-paid (I don\\\'t suggest you pre-pay at all), they will give you the runaround. They are not able to make outbound calls but asked that I keep calling them. Bob Parsons got rich yea with the abnoxious busty womnen which tells me the caliber and low-life bottom feeders this crowd is all about. I would NOT recommend them. Oh, did I forget to mention that it was my first ever call into their customer service after 2005? Very unsatisfactory hosting company gone wrong.
I had never messed around with hosting websites so I bought a few names and tried to sell them just as a hobby. I payed for a couple "premium listing" and "home page features" and what not. I of course realized that I had made a stupid waste of money. But here is the worst part. In the fine print on EVERYTHING there is an AUTOMATIC renewal charge. It is now about 8 months since I ATTEMPTED to cancel everything and I just got another bill for $20. I have gotten charged about $100 in renewal charges. I thought I had stopped it all but I hadn't. I have tried again but I will probably get another hidden bill. In my mind these people are DIRTY little SCAMMERS. Please be VERY cautious and read the fine print. This website has more strings than an orchestra!
AWEFUL!!!!!
Super rude customer "service" and after using them for one year I:
saw that my site wasn't online anymore so I called my web designer to see what the deal was. Two days later she wrote back saying that just today she had received a notice- the FIRST notice ever- that the hosting had been canceled! HUH!? No warnings, no notices to tell me my subscription was up- just BAM! it was gone.
Cheap? Not really, considering I have to design an entire new site and find a new host and am losing business because I'll end up being off-line for at least a couple months.
Never, ever, ever use this company!
Nuisance is a mild way to characterize godaddy’s impact on our company. Repeated email problems, sometimes the servers are so busy we cannot even login. And talk about slow loading of our Joomla site. Visitors must think they are on dial-up. Tech support people who escalate a problem and then the next day nobody knows what was done about the problem so we have to start all over again. Very very frustrating! It kept getting worse every year but we didn’t want the hassle of moving and hoped it would get better. I cannot imagine a more unsatisfactory host. Even though I gave them 1’s they are truly ZERO's. Superbowl ad’s cost far more than the staff and servers a technology company needs! Image, popularity, and busty women only get a company so far. Where's the beef?
We humans are usually compelled to write a review when things go terribly wrong and you need to bash a person/company. Unfortunately when things go well or great we do very little about it. Shouldn't it be the other way around? Wouldn't you like to know about great companies/people you can trust?
I've trusted more than 15 clients to godaddy since I found their ad in 2004. Because of the amount of clients/domains I've been assigned an Executive Account Support guy and my experience ever since has been wonderful. I can call/e-mail my exec support guy (Dean Rigney) anytime, including on weekends and he'll have my problem solved in seconds.
I do think their website is too complicated and needs some work to find your way around. Sometimes is faster to call support than trying to find things on your own but other than that all my clients are very satisfied with their hosting and prices.
I used to host with Network Solutions when they were a monopoly but boy I'm glad Godaddy came out and gave us better service/pricing.
Got sucked in by GoDaddy with low-priced domain and hosting offers. For a while, it was okay because I really just needed a few static pages up and I didn't have much traffic. For that, it was the lowest price I could find and it sufficed.
However, eventually I put up a site driven by Joomla, and traffic increased around the same time. On average, I had about two dozen users online during the daytime and evening hours, and GoDaddy's servers seemed incapable of handling even this small load. Page load times creeped up to 20 and 30 seconds, if the pages loaded at all. Tier 1 phone support was able to log on and verify the problem existed, but when they escalated it to the engineers I always got a reply back 24 hours later that they could see no issues. They blamed bad coding, despite the fact that Joomla is provided for installation on their hosting accounts within their own control panel. Meanwhile, I subscribed to a server monitoring service that checked twenty times an hour - my site failed to load 3% of the time (and the service only reported a failure if it could be confirmed by multiple geographically diverse testing sites).
I moved the site to Hostgator after getting annoyed at being jerked around. The exact same site has had 100% uptime with Hostgator, and the average page load time is less than one-sixth of what it was at GoDaddy.
I don't know if it's the hosting servers or the database servers that are overloaded (and yes, they're separate), but it's very clear that GoDaddy has an overcrowding issue on its shared servers. Avoid them if you use Joomla or any other database-driven CMS, even if your traffic is on the low side. If their low costs have already drawn you in, be prepared to babysit.
Go daddy is the slowest site out there. The shopping cart site is even slower, sometimes taking minutes to load the log on page. I just keep clicking on it and the sometimes it breaks thru and loads up. Then if you let it sit for 5 min it will log you off and you have to go thru the log on again. The emails i have with them also cause me issues. sending emails usually requires 3 or more tries due to smtp timeout errors. This is on 4 different computers and my phone. They said to change the ports, but that did nothing to resolve the issue. I also get timeouts when trying to upload my site. I am currently looking for a new provider that is reasonably fast. It seems like they run by site off a 28.8 modem!!
I've been a regular customer at Godaddy, purchasing domain names for well over a year now. This time, I decided to try their hosting services. However it turned out to be a complete disappointment.
1. Their hosting servers are too slow! I have compared the latency with other hosting services and GoDaddy trails far behind. Having lost both time and money, I decided to jump to a different provider now.
2. The performance of their web-admin interfaces are even worse. Each page takes ages to load and administering the site becomes a real pain.
3. Their web interface is too cluttered and quite jazzy. Instead of focusing on the main tasks, GoDaddy's web site is busy flashing hot supermodels and other distractions.
I don't care which super-models or sports-people are endorsing your service. What matters most is a lightning fast performance, simplicity and less clutter.
They make some desperate attempts at cross-selling their products at every stage and every screen, which is annoying and intrusive.
5. I would prefer the standard CPanel, instead of their non-standard admin interface. GoDaddy's admin interface is cluttered and not as powerful.
6. Their web-mail service is also very slow. They don't offer any options for web-mail clients: Squirrel Mail, Round Cube etc.
Overall, GoDaddy is ok for domains purchases, but not good for a hosting service.
In the two years that I have used GoDaddy, I have been extremely disappointed with the service they have given me. Emailing their support staff yielded stock responses that didn't even address the questions I had asked. Calling them directly meant talking with support staff that were extremely ignorant about hosting. I found myself hanging up with no answer simply out of desperation to be off the phone (long wait times and department transfers were common).
I have since switched to another provider, but GoDaddy is holding onto my domain name, claiming it's in a "redemption period". I have tried to on numerous occasions to tell the company that I am the owner and I wish it to be released, but they have only told me that if I pay them $90 they will inform me when it is available.
Finally, they posted my personal phone number on a database, resulting in my cell phone receiving telemarketers calls who only knew my web address and phone number (never listed on my site).
My experience with GoDaddy is pretty extensive and positive as far as their DNS and Domain services, but as far as Hosting, that is another story.
I recently left MediaTemple because they would not assist me with altering the default URL of the CP to an address without a URL. I asked them to point me in the direction to get this resolved myself, as well as possibly paying them to alter the CP address for me, both responses were met with a blunt, "This is not supported" brick wall.
After several plea's with the managers in the helpdesk there, I finally gave up and went with GoDaddy, thinking their service would be an improvement, since they "did offer" the service to fix such things (which I am more than happy to pay). When I signed up with them, it took 2 days to get my server online, and it has been a week so far since I started the transfer of my domain, and it still hasn't arrived.
What I learned after the server came online... It had a port attached to the main ip/domain, so this CP becomes useless to me while I am at work. I asked the support team for some assistance with this, and they stonewalled me, explaining that it isn't supported. I offered to pay to get it changed, and received the same answer. Keep this in mind when you sign up for the VDS packages, that they have extremely limited technical support.
I have since moved my service back to WestHost, where I should of stayed in the first place.
I would not recommend any of GoDaddy's hosting plans for novices, or even intermediate users, but it would be perfect for advanced users, who enjoy modifying every *.conf file to get the desired result.
I will say that GoDaddy's VDS did provide me with a real server (real virtual server), meaning, it acted like I had installed Red Hat on there and was owned by me. This is important to note, as many VDS solutions do not come this way. I was able to YUM and RPM any app I needed, while I was on there.
Since I've had service with Go Daddy, they have been almost 100% supportive when I've called. The only complaint I have is that they don't have an 800#. Other than that, most of the time, the people they have working for them are professional and know what they are talking about. I can't tell you how many times they've actually walked me through something step by step.
Running a business myself, I always try to be fair to other businesses. Having said that, the review I'm about to write for godaddy is well deserved after too many frustrations and annoyances. First, their email. It took at least 5 phone calls and numberous numbers of emails to get the email set up with with outlook. The maddening thing about godaddy is that it's ALWAYS someone else's fault. You can't get your email to work with outlook, call microsoft. Your website down? clear your cookie. I have at least 10 domain names with godaddy and have suffered through their inadequacy because it is such a pain to tranfer all the domains. But guess what? I won't be using them anymore. This morning, my website was down for SEVEN, count them, SEVEN hours. When I called godaddy this morning, the customer representative first denied that the problem was at their end - saying, oh, I can see your website just fine. Then he admitted that some of their servers were in fact down. 99.9% reliability? No way! Stay away from this company.
Within 1 year I have already used all of the top 10 hosting company's and still had to switch my JOOMLA site over. Godaddy was the last "TOP" review host I used for my site and I have to say I am very disappointed in the performance of there hosting services. I was so dumb I switched from a shared account to an virtual server to get the same results for $25 a month extra. lol.
I decided to take a risk with my current host so I went after one of the lowest ranking sites I could find to come across HOST450.com. The name sounded a lil poor so I gave it a try. 3 months of great service. So, far so good. I have to say choosing the smaller company gave me way better service than Godaddy, lol.
Go Daddy is about as bad as our two previous hosts of iPower and Startlogic. None of the hosts can do their job correctly and Go Daddy claims 99.9% uptime but in the 3 months I have been with them our sites have been completely down due to THEIR issues for a total of over 10 days. We have lost tens of thousands of dollars because of Go Daddy and we intend to do everything that we can to try to get this money from them.
Every time we called they first would blatantly lie to us and tell us it was our problem when it obviously was not, then when we talked to a supervisor he says there is nothing he can do and that he can give us 1 month free of hosting because of the 99.9% uptime guarantee. They were very short and rude and just kept telling me it was my problem with a browser, then it was our script, then it was our database and then even though we changed nothing our site "magically" fixed itself with neither of us doing changes. Overall I had to call them 10 times and submit 4 email tickets to get my issue resolved over 4 days. That was only the first issue now we have had issues every single week since then and have NEVER had the service that we deserve or that Go Daddy promises.
NEVER GO TO GO DADDY FOR HOSTING!!!
As I am writing this our site is down and we are losing thousands of dollars because GO DADDY CANNOT DO THEIR JOB!!!
Go to our site and I bet it is down at any given time...
I did some copywriting for a client who had GoDaddy "design" her web site. Really all they did was cut and paste the provided text into one of their templates. They did not even complete the job. They left out the metatag descriptions and keywords as well as other things that the average person would not know were missing upon inspection of the site. After approval to publish was given, the site administrator found that these things were missing and had to place them in themselves or use their editing minutes to have GoDaddy make the changes. Their design service is a scam.
Choosing Go daddy was the worst online decision I've ever made. Average customer service wait has been over 10 minutes no matter what time of the day. Website Tonight is the WORST part of Go daddy! If they had another way to create a website, I wouldn't rate go daddy so poorly. The server has timed out or never loaded so many times, and so much of my work and time is wasted. The server is SO SLOW.
Don't believe it's just 9.99 for the year- because if actually want to create your website with a decent service and traffick it, it's going to cost you another monthly fee. NOTHING IS FREE OR INCLUDED with go daddy! Terrible and impatient customer service to boot! They always try to rush you off the phone!
Stinks! Charges and doesn\'t explain what paying for! Web site tonight is not at all flexible and didn\'t tell me up front that it won\'t work for what I needed so I payed for absolutely nothing!
Our site is parked and we wanted to reclaim and pay for it as the IT person incharge had left for Good and could not share info before leaving. The support at godaddy made it impossible for us get back our domain.
Never thought I\'d be writing this, but compared to other web hosting companies, GoDaddy is the best. Yes, they try to sell you something every time you talk to them but so what? First, they are super easy to work with when registering domain names, they have a new hosting c-panel, much better and their hosting support IS COMPETENT...they ACTUALLY HELP YOU, what a novel idea for a hosting company and they always have promos and discounts. I\'m moving all of my hosting to GoDaddy because I\'m tired of the crappy service from my other web hosts, web hosts like \"none and none\" (drop the n).
I have many domains hosted on a single account at GoDaddy. The hosting works great. It has been reliable, reasonably fast PHP and MySQL services. Reasonably easy to configure, etc. There are very serious hosting solutions out there that cost many times the GoDaddy price and are only a little better for web hosting.
The email service has been spotty. Incoming email messages are sometimes bounced for no apparent reason. GoDaddy support has repeatedly denied bouncing anything on my email account but several credit card companies, banks and others have recorded bounces sent to my account so it isn't just a random one in a million type of problem.
Also, the SMTP (outbound) mail gives me hickups all the time. It takes two tries about half the time when hitting the send button. This is on multiple email programs, multiple operating systems and it still happened the same. GoDaddy support kept wanting me to check the email settings, etc. but it was their servers rejecting the first connection frequently.
Bottom line, hosting OK for the price, mail not so good. I haven't found good reviews of mail only hosting for multiple domains so I am still with GoDaddy looking for mail hosting at a fair price.
Hi!
I have been using GoDaddy for about 7 months now, and I think they're great! I haven't had anything go wrong. I love their customer support, it is 24/7, and the support people speak English! The support people are well informed about the happenings at GoDaddy, I know this because when you ask them something there is no delay (as if they were reading from a prompt).
Had them as host for the past 2 years and they suck balls. They made it really hard to access your account and then went ahead and charged for services they didn't even give or were even asked for. When you try to contact billing they are the biggest assholes on the planet. I'm thinking they must hire former bill collectors because they are that rude. Had to get my credit card company involved because of the pathetic lack of service.
Don't even think about registering with this poor excuse for a company, you'll regret it.
Been with Godaddy now for about a year. I have to say having been with many different hosting providers Godaddy is among the worst.
This is mostly due to their TERRIBLE customer support...or should I say non-existant. It's honestly pretty sad. Have moved most my sites off their service and going with MT. At least they answer their phone.
Bonus: My email was down for total of 7 hours this past month...pathetic.
Pros: Sunny price
Cons: Partly Cloudy customer service, Rainy interface design, Stormy and slow servers, basic features considered add ons
I moved my site from Infinology to GoDaddy in hopes of increased performance, reliability and some semblance of customer support. I assumed going with a big name would insure I got what I paid for.
Although the site was stable, the performance of the servers was rather poor. Since moving to my new host, I now realize how bad it really was.
I had a technical issue, my fault, when I transferred my account over. To make a long story short, a credit had to be issued on my credit card and then recharged. Of course, the recharge didn't reflect the coupon code I originally had and the credit for the static IP address was denied, but fully charged back to me. Anyway, headaches no one needs, especially since the fix should have been easy with a decent back end management system.
As far as managing your accounts. Wow...you need a PHD just to navigate the site and figure out where all the tools are. Don't get me wrong here, when I say you need a PHD it's not because the tools are so powerful, they're really limiting and suck, but because the interface must have been designed by a blind monkey banging away on a keyboard. But once you learn where everything is, and the add'l mouse clicks involved, you can move forward to managing your site.
The last issue I have with GoDaddy is the nickel and diming of their offering. You want stats...pay extra. Static Ip...pay extra. More than one email account capable of holding more than 10MB...that's right, extra. FWIW my account was a mid level shared hosting account.
On the plus side, the site never did go down and their domain registration system is pretty good.
In the end, I wouldn't recommend them to a friend, but from what I'm reading you could do a lot worse too.
It's too bad I didn't find this review site six months ago. Would have saved me some anguish.
These guys are OK and I use them for my 'fun' sites but my important biz site I use www.serve.com. Been with them since 2000, great company, no hitches with my site and pleasant competent help desk.
Pricing and Reliabilty is allright but customer support needs to be improved, they are not all that informative with their help and nor it is detailed. One of the reasons i had to look for another host.
I do not suppose folk at Godaddy surf this site. They are so confident that all their dancing girls and jolly Bob Parsons are on the right track.
I have been with Godaddy for about 5 years now. I have noticed that in the last year the quality of their customer support has taken a downward turn. Basically, they have become more hands off and try to tell you that you should consider upgrading to a better package. So in other words if you do not upgrade you suffer. Is not that some kind of unfair pressure? Surely Godaddy would not think so. Their argument would be that you get what you pay for. Oh but it was not liek that 3 years ago - when they were building their empire and they needed my money.
No - I have had a lot of experience with webhosting companies, and when they begin to behave like that it is a bad sign. It more or less means they become over confident in the size of their boat - and feel that nothing much from one or two customers can sink them. This is a risk factor for the continued success and growth of any organisation. If perchance Bob might glance this site - I say to him "Watch it mate" never lose sight of your main support, the reason for your existence is customers.
I would prefer less webhosting space and less bandwidth and more high quality customer service than, skimpy girls, flashy adds, and poor customer service in any webosting company.
Anyways, I am watching Godaddy closely and preparing to move my business in 2 years time to another host. By the next year I will start the move if things do not improve. I have learned to trust my instincts.
The price was great so i tried it. My log in only worked 50% of the time, the control panel was so slow. It took at least 1 minute for pages to load when using the control panel(using comcast optimum ISP).The site on a whole was confusing to navigate,took forever just to find the correct area to make changes to my account. Tech suport offered no help other than to see there online help section....DO NOT USE or you will be sorry.
I opened an account with GoDaddy. As I set up my site, it was like there were ghosts in the server. Logging in worked sometimes and sometimes not. Sometimes my URL pulled up my site and other times not. And so it went with everything.
I spent 3 /12 weeks and many hours following their directions. After almost a month, they figured out that they had given me two user account numbers. Some of my work went to one account and some to the other.
Once they figured that out, they offered to help fix what they had messed up - for $50 to $100 per hour. I went there because of their customer service. I left for the same reason.
I am SO disappointed in the GoDaddy Wild West Hosting service. My SITE AND EMAILS HAVE BEEN DOWN for FIVE DAYS due to a GLITCH IN THEIR SYSTEM, and NONE OF THE FIVE support people I talked to provided the correct information or remedy - even telling me to put input bad data NUMEROUS TIMES!! EVEN AFTER I CORRECTLY TOLD THEM THE PROBLEM!!
I LOST SEO PLACEMENT, TRAFFIC, and REVENUE as a result, and their entities made no gesture or attempt at easing that pain. A traffic blazer or something to help get us back on track would have AT LEAST been appropriate.
To recap: THE PROBLEM WAS THE FAULT OF THEIR SYSTEM, created at the outset by bad info from their representatives, and perpetuated by a complete lack of understanding of their system and additional erroneous info by the technical personnel I personally spoke with.
5 DAYS! And now they say they are going to "escalate my service ticket," but it could "take up to 72 hours for resolution!" What am I paying for? I will go elsewhere, set-up a new account, and let it propagate for a day - and SAVE MYSELF 2 DAYS!
The pricing is excellent, the support is friendly and helpful. Problem is, my site has weird behaviors. Sometimes I go to my website and it's not there. If I hit refresh (sometimes have to do it a few times) it finally comes up. I have a few friends/family around the globe that can't access my site at all unless they goto megapixel.com and type in the url. Also I have difficulties uploading using my ftp program. I'm constantly forced to log into godaddy and use the built in ftp thing they have, it's just inconvenient (and tech support can't seem to resolve that issue).
It's a great place to get domain names and to manage domain names. I'll use them for that. As far as shared hosting, I wouldn't recommend it.
I just now called the GoDaddy billing department to resolve some misleading instructions on their website... and most importantly to remove my credit card# from an account. Something a customer can't do themselves !! Even tho I never allow services to auto-renew, Godaddy still wants to lock-in, which is why auto-renew is the 'default', & locating those settings are made intentionally difficult.
I should explain that as a web design firm, we manage many client accounts using different hosting vendors. And no we're not going to pay GoDaddy $100-plus per-year to be their Wild West re-seller :P
For many customers on a tight-budget, Godaddy is a well-priced solution. But I'd rather deal with a hosting company that REALLY accepts Paypal, so I can easily turn-over future renewals to clients. That way they only have to pay vendor fees & NOT for my time. But GoDaddy ONLY accepts VERIFIED Paypal accounts... that is, one with a credit card associated. Again, so they have an extra way to bill you - EVEN IF NOT AUTO-RENEWING !! When I mentioned how this seemed illogical & created extra work (since I can't remove our credit card off the account myself-before turning over to the client), I was told it was just POLICY. When I asked about who I should speak to regarding "THE POLICY", he said he's transfer me to a Supervisor - since there was no way to log/record my customer input. Further, he could only relay info about misleading website instructions "verbally" (yeah right).
I figured he tossed by call into the black hole.. but stayed on hold for 10 minutes just to confirm. Yep... the fool hung-up.
The point here is that while my clients have not suffered hosting stability problems, like others have with Hostway et. al.; GoDaddy seems to be growing too big and are losing customer-focus. Bob Parsons now thinks he's some kind of celebrity, and likes to waste money on getting Super Bowl TV ads rejected & chasing female pitch-people - rather than investing those $$'s maintaining high-quality, customer-driven service. Pity...
And this is why we NEVER auto-renew stuff with any vendor. I want to minimize costs to walk away, should services become shoddy. We're on the verge with GoDaddy.
I have been using hosting services for almost 3 years now. I spent over a month trying to find a web host provider, - I printed out comparison charts, called a few to see what the support was like - I called Hostgator on a Saturday and got somebody in a different country that spoke a different language - tried 2 out to test the waters - 1and1 and ixhosting. I ended up at Godaddy and really liked the convenience of their control panel and ease of use.
As I added more sites to my portfolio - I wanted to update to a bigger plan - I researched and ended up at Godaddy and got a Virtual Server - now I have a Dedicated Server and still use Godaddy - but what I actually have is a reseller account with Wild West Domains so that I get a steeper discount since I own hundreds of domains. Plus I sell to others occasionaly.
I even tried Hostgator but because I ran a couple of scripts that caused the web server service to stop, but the services at Hostgator was awful, so I moved the site back to Godaddy with the Server I was using. So, I stuck with Godaddy and will stay with them.
If you plan to have several hundred domains, just get a reseller account and sell to yourself - it's worth it. Godaddy is the best in the biz.
Seemed a reasonable service until I had to deal with Customer Support. Superficially helpful at best. Their best advice with regards to cogent questions I had about publishing ASP.Net pages. "You could try it!"....
I just read the first four reviews I came across about GoDaddy on this site, and they are all similar to my experience- from the database connections problems to surly customer service to limited email space (and then some). I had been very happy with GD for years as a domain registrar, so when I needed to switch hosts I figured I'd try their service. For a beginner to intermediate webmaster they may work fine, but for a more experienced user their control panels are limited and clumsy. I can understand their having technical problems, and a couple of times the error was on my side, but nothing excuses a rude or condescending attitude, which is what I have gotten more than once from their reps. Overall, I don't recommend them.
After having problems with products and support at three other hosting companies, we switched to GoDaddy on the recommendation of a supposedly Web-savvy young co-worker. GoDaddy's prices are certainly enticing, but not so much once you know exactly what you're getting. For example: each e-mail address you create only gets 10 MB of server space, which can be entirely used up with all the junk mail caught by its grossly inadequate spam and virus filtering. To keep legit mail from bouncing at our busiest addresses, I have to log in regularly to manually delete junk and messages with large attachments. We could get more space by buying another e-mail account for $9.99 a year, but why should I have to? Support is also abysmal. Basic questions get answered reasonably accurately, but when the nameservers for one of our sites spontaneously reverting to an outdated forwarding URL following domain renewal, it took a couple of days by e-mail and on the phone with a long string of different support staff to get to the bottom of the problem. The support person I talked with by phone early in the process was downright surly, and the ones who responded by e-mail were mostly just plain incompetent. There should have been one or two techs assigned to my problem so that I didn't have to start from square one with eache new one. Turns out it that the spontaneous reversion happened because GoDaddy's software didn't automatically do something that the domain set-up instructions said it would. I finally got one of the support staff to admit that GoDaddy was at fault, but they said they didn't owe us a credit for the time our site wasn't available! And don't get me started on Bob Parson's sleazy marketing. I came to webhostingjury.com looking for a reliable, economical domain registration and hosting company, and you can bet that as soon as I find one I'll drop GoDaddy like a hot rock.
I bought their page builder software. It took several months to get it up and running. Just a few months later, if I wanted to make changes to my web page I had to buy an upgraded software because mine was out dated. I bought the software and am still (1 year later) am unable to get the web page up and going. My internet email does not block spamers or domains...
I have had godaddys Windows virtual dedicated server for about 7 months now. I could not been happier. Any problems I have had have been handled quickly. I have also seen complaints of godaddy farming out support calls to INDIA. I don't know if it matters that I have a dedicated virtual server but I have NEVER spoken to anyone in support that had anything but a southern accent. (they are out of arizona. I am from Midwest). They have even fixed a couple of initial mail server problems even though I am not on the assisted program. Overall I am very happy with godaddy. I have never had a server outage so far(knock on wood).
I have the deluxe package with them. Hosting a small forum I wasn't expecting much problem from a shared web host but recently I have been experiencing a lot of database connection problem. I've received several complaints from my users about the problem and tried resolving it. I've informed the tech support about it plenty of times but they've done nothing about it. I'm just hanging on until my plan expires to switch web host. Any suggestions?
We have had technical problems for the past six months with our web page. I have been in constant communications with advanced technical support and can never get the same person twice. Every time requires a complete explaination of the problem and reworking what others have already done. They never find the problem and it continues to plague my business. I give up and will leave GoDaddy for a more reliable site as soon as possible. The only reason I stuck around this long is to prevent the complete rebuild of my web site.
To be fair, this review is for domain names only, but just recently I have had a torrid experience with Godaddy in relation to renewing a .co.uk domain. In February I paid for the renewal of my client's domain name through my account on Godaddy and everything seemed great. That was until I got an email from Nominet saying that the domain was due to expire within the month. I double-checked my Godaddy account and it was set to expire in 2009 according to them. So I phone Nominet and they confirm they have had no domain renewal request from Godaddy/Global Registration Services. So I contact Godaddy and they explain that it is due to the UK registry's method, that the domain info will not be updated until the end of the month in which the domain expires and that everything is fine. That's odd, thinks me... Nominet haven't even received the request. I can't take the risk of my site going kaput so I request a domain transfer, asking simply for the IPS tag to be altered appropriately... two weeks, a few transatlantic phonecalls and a serious load of emails later and I finally get satisfaction... it's a shame that I paid Nominet £11.75 to change the IPS tag for me instead now. At least I know my domain won't get suspended at the end of the month, no thanks to Godaddy.
In summary, most of the time it's all good, but for .co.uk or other domains not covered by Global Registration Services, just don't bother taking the risk.
After hosting my ecommerce site with godaddy for 4 years I'm dumping them. I've been experiencing site outages due to overloaded database servers, lost email, and overall just bad service and support.
Technical support does respond quickly; however, their fist level support technicians only have canned scripts to work from and it's frustrating to continually hear that the problem is with my website code, which has not changed in 2 years.
Godaddy support has told me that the lost emails are my fault. After arguing with them for 2 weeks they finally figured out that all of my company email was being routed incorrectly. They fixed that problem, but now there are times when it takes 24+ hours to receive an email generated by customers from my website.
It took me over a month to get support to look into the database server timeout problems. Finally I called and got someone who was able to validate that the database connection was timing out from my website (and costing me sales).
I was told that another customer was consuming all available server cycles and that nothing could be dome about it unless I moved to dedicated hosting (for a very large fee).
I was also told that part of the my timeout problem was caused by me being a customer for so long that my website was on a very old, slow server and should move to one of the newer servers; once again, for a rather large fee. Nice to see that GoDaddy values their long term customers (that's sarcasm by the way).
So I decided to purchase virtual dedicated hosting; but after 2 weeks decided to cancel because I could not spend 12 hours a day trying to get the server configured (they preconfigure nothing).
Sure GoDaddy is cheap, but if you plan on growing your ecommerce business, you'd be better off hosting elsewhere.
People!!! Please do not use godaddy. I've nothing but problems with these guys. I've been with them for a while, right...but! I was stupid thinking that cheap price is everything...NOT TRUE!!!
I am looking for a new hosting company right now...
Just an honest advise to everyone - do not use godaddy.
Stay away. They are somewhat cheap, although I have to do every workaround imaginable to get our site working. Their support is terribly and their default answer to everything is 'we do not support code', regardless if it is a coding issue or not. You can do much better.
I had the opportunity to compare Go Daddy with 1and1. There is no comparison. The customer service at 1and1 is unbelievably bad, especially when compared to Go Daddy.
Would not recommend these guys for hosting. Have many bad things that I can say but won't, just if you have a choice DON'T! They grew too fast and didn't invest in the technology, now unfortunately the customers get stuck with slow, unreliable hosting service.
Im pretty satisfied with godaddy. Low prices and reliable service but they dont support addon domains in the economy hosting package. The package which supports it is not affordable to me, so its time to move on.
1. When I singed up they told me there was support to learn the package they use for domain management. Once I had paid my money, they said I sould already know how thier system works before I purchased a virtual server.
2. After learning thier system, I spent a weekend setting up 12 domains, web sites, and 100 or so email addresses. I couldn't get email to go out, and called. Their 24/7 tech support offered no help except to re-provision the server if I'd like. Well I just spent the weekend setting everything up, I did not weant to reporvision the server, and Googled to find other GoDaddy users with the same issue, and resolved myself.
3. Server was down, I couldn't get in. It took tech support 14 hrs to get the issue resolved, and then they said I had turned on Windows firewall and locked myself out. I explained that I had'nt even logged in in almost 2 weeks, but that didin't matter. I did it myself, and if I don't like it they can always re-provision my server. (AARRGG)
4. Server down 2nd time. Security issue with Plesk. After they finished patch (24hrs later) web page permissions were messed up. I called and was told I had changed the permissions on my web pages, and should know how to undo the changes I made. Was offered oncwe again to re-provision my server.
the truth is that i was new to web tools when i signed up with go daddy as per their table of features it looked like they are the best host, but after some time i knew that i cant continue staying with them so i changed my personal host company but for the company i;m staying till end of my contract, they don't allow socket connection for CGI, they don't allow streaming of audio and video, you can't setup your email account based on your add on domain. you only can use email with your primary domain and the email you get, will always announce that you are using free email account upgrade for premium email package, there is hundreds of feature disabled for security purpose (as per their support answer) so be careful when you want to sign up, read their forum/help desk first.
I am reviewing this company soley as a domain registrar. i have found the company too pricy for web hosting.
Go Daddy/blue razor are Thieves and Extortionists.
I must admit that part of the problem was due to my error. I tried to transfer several domains off Go Daddy/Blue Razor before they expired. What i should have done was pay for the registration and THEN move them in case there were errors. My New Registrar had a few errors and DIDN"T move them.
When contacting Go Daddy/Blue Razor I was offered to pay their Extortion price of $80 to get my domain back. They call this a "redemption fee" to which I declined. I sent several emails and even reported them to ICANN to which I recieved a reply from thier Director of Domain Services , Camille Ede. She again told me about their extortion policies and stated that "at their sole discretion, delete your domain name or transfer it to another registrant on your behalf." I sent several emails asking for their help to transfer the domain , but with no response to help.
Go Daddy/Blue Razor never released the domain as they are still registrar of it with the same exp date as it had when I owned it but there seems to be a new owner.
I would not trust a company for any of its services that tries to extort money this way. They rate themselves highly in customer services to which I recieved very little.
But its also a lesson learned on my part. The funny things is the domans they stole were never really up and running, they were future business web sites so their theft wont really be felt. Its just their business practices that have upset me.
I've had dave-dave.com for 2 years. Then, Dec. 25th it expired. I called Godaddy to renew it and they said it would cost $80.00, yes - no typo - $80.00 to get it back because it was in an expiring state. I asked if I could just wait for it to expire and the lady I spoke with said that it would take over 3 months for it to expire, so someone could get it. I am exrememly unhappy with the customer service and policies and beware: Just because YOU pay for the domain name doesn't mean that YOU own it, Godaddy owns it and they apparently have the right to keep it as there own, at any time, even during the 12 month prepayment. I strongly urge you to stay away from this company. They're using my domain name for advertising! Wonder were the $80 dollar charge came from - they say it's being charged to them and they're just passing it down to me, I talked to icann and this is NOT the case. Godaddy=Big Mess
I do admit that I could clearly hear the support staff because they were good english speakers...
Price: Godaddy's price for a domain name is OKAY, but to make your domain whois private it costs $4!! My .com purchase costed over $15 with all the fees they put on and with dynadot I can get a domain name for $7.99 and private whois for only $2!
I've hosted a lot of sites w/ godaddy, its cheap, reliable and servers are very fast. I haven't ever had a technical problem. I've only had a few minutes of downtime in last 2 years. The technical support is limited to extremley basic and simplistic questions. If you need to ask any questions out of ordinary you're on your own.
"GoDaddy" - should be "Don't GoDaddy"
Yes, it's cheap - and there's a reason...it's awkward to use, glitchy (numerous broken links and other issues)and WORST of all, it's search engine unfriendly. There are now other low cost web hosts that have to be able to offer something better. Web Site Tonight - a template type program that is very slow and full of glitches. My web site appears to be invisible to the world, so I investigated and learned many things, including that these template type sites are not search engine friendly. Save yourself many dollars worth of your time and go somewhere else. Anyone have a great host to recommend to small business people???????
Basically when I signed up back on Jan 2006 on Godaddy I was very happy. I moved from Pair.com and had saved a lot of $! Anyway things started to go wrong a couple of months back when people who tried to email me told me that the email was being bounced. After tonnes and tonnes of emails to support, they kept saying that they need more info. They need this and that. They reply very fast but they never really answer your question. Anyway eventually a couple of days ago, they confirmed that the reason is they implemented RDNS and if the senders mail server does not have a valid RDNS they will bounce the emails. Now I'm not able to receive emails from large corporations just because they implemented this system! I can't tell the corporations to fix there problem!! I'm 1 annoyed they didn't even inform us!! There is nothing they can do about it... So I have no choice but to move webhost! Looking for another webhost now!
Built a .net app on a consulting gig needed a place to put if for demoing only. Once on there servers it stopped working. After testing on various servers I concluded there was a difference in their environment that I needed to account for. Talked to tech support. All they knew how to say is "we don't debug your code". I think that’s their mantra! I canceled only after having three weeks because of there attitude over the phone.
Cheap prices but lousy tech support, I should say customer support.
I have had virtual dedicated hosting for several months. One of the software components tried and auto-update and failed. When I called technical support I got to an operator immediately. He was then able to talk directly with advanced technical support to get the problem resolved. I have worked with GoDaddy for several years on numerous other products with no issues. I have read the poor reviews, but now with first-hand experience, I can tell you they are wrong, at least for the dedicated server class products.
Stay away from godaddy hosting. Don't let their low prices convince you to try. Whevenever I think of most of my experience with them, I shudder. To be totally honest, the only reason I have stuck with them this long is that I haven't yet had a website I took seriously enough to put in the research to find a new host.
First off, their customer service was condescending to me, and at least once blamed a problem on my ISP when it was in fact because their server was running slowly (I was able to browse every other non-godaddy website fine, only mine took a ridiculous time to load).
There are other problems I've had with them such as an IIS authentication prompt that prevents some of my scripts from functioning, even after setting full permission in their control panel.
I have no expierence and was able to get the site up and it looks good to me. I did want to have more choices as far as colors and things to spice it up a bit, it looks a bit boring. I wish Go Daddy was more like Myspace. I just set up a Myspace account and that was VERY easy and its much more exciting, things like being able to fade pictures in and out or have star bursting from picture to picture. I was able to easy pick from more than I could even look at pre made sites and with one click and paste have it for my own, just ready to put in my own information I want to find a WebHosting host that gives me fancy easy options. Its all about the look of the site for me. I want it to work for me and who ever is looking at it. ALso if any WebHosting can help me get my site found when people do searches THAT WOULD BE THE BEST. I think i must be the only one who looks at my site because it sure is not to be found doing searches by key words.
I hosted my son in laws site and our domain names at Go Daddy up until they billed me for 3 years for the domain name renewals. I immediately called them to complain as I only set my renewals for 1 year and 1 yesr only. Have always done this and always will.
I was told that I must be mistaken and had set them to renew for 3 years. I told the guy on the phone to wait a second and I'd check. After logging in to my account and clicking on domains...I see that they were indeed as I had set them. 1 year renewal.
Upon telling the guy on the phone that he is wrong and they are set to renew only for 1 year, he tells me: "well, there isn't a refund anyway so they will just be renewed for 3 years anyway."
After going back and forth about this and him getting more rude by the minute, I told him I would be cancelling the account for hosting and moving the site and domains away from them at my earliest convenience. Which I promptly did within a week's time.
Yes, they have a good price for hosting and domain name registration but "Buyer Beware"...you can get tattooed big time by these people if you aren't careful.
Uptime was appropriate but customer support is a joke. I knew more than they did it seemed and the rudeness...not very professional.
To sum up...take a pass on this company. It'll save you in the long run.
I host my 2 websites with godaddy.com - their interface is the worst I have seen but what infuriated me was that they reject emails from senders who do not have 'reverse DNS' on their respective mailing servers!! This includes some of large providers. As a consequence of this if you decide to sign up with Godaddy as your email hosting, it means that you will not be able to receive emails from various senders who happen to have a non-reverse DNS mail servers! We ended up explaining ourselves before our clients why are their emails bouncing back. This is just outrageous for the hosting company to decide which emails are good for me and which are not!
I must admit though their support is more or less OK and I had no problems so far with the reliability. The prices are competitive, too.
OTOT the hosting itself lacks many options that are standard with other hosting companies out there and their 'free scripts' are placed on pages with large goddady.ads! This together with extremely ad-loaded control-panel just sucks.
I am cancelling my agreement with them right now.
Greg
GoDaddy has been my first payed web host and domian name, and I really have very few complaints. Although I would like a Plesk interface in my File Manager, the one they offer is decent looking and does the job well, although I am not a fan of CPanel, so this is scrictly personal preferance. Prices are VERY low, I ordered my hosting for 2 years at 2.79(or around there) a month, a very good deal. I ordered the Economy package and have had no problems. However, I can see how some people may be frustrated with GoDaddy, their support is not exactly top notch and although replys are pretty fast they are usually not very helpful. GoDaddy is definetly not for those who would like to be walked through setting up scripts. I'm a DIY girl, so setting everything up without a walk through doesn't bother me. I am really pleased with how everything has worked out with me and my GoDaddy hosting account, I would certainly reccomend them.
Ok well GoDaddy's 3$ a month plan , 5GB space, 250GB bandwidt, all sounds good, and it was, until I started having problems. I had to switch to Linux, for a few days some of my uploaded files just were not appearing, the customer support is sometimes good sometimes bad, depends on who replies, mostly its bad.
Don't expect too much for 3$ a month, I would reccomend this only to blogs and small websites, their support is lacking and their reliability is below average. Take GoDaddy only if you are experienced with hosting and know you're way around because their support might just confuse you, and isially just paste a bunch of junk into the message without reading it.Only because they reply fast, I give them a 2.
I've been with Go Daddy for almost 3 years, and very satisfied with the service and uptime, what I get from go daddy website they also operate their own server. Not like many others.
The one thing I don’t like is about the control panel on shared accounts. Witch is called hosting manager panel. If they provide other panel like plesk or cpanel then would be greater for us to manage our accounts. To create users or sub domain on main accounts.
1. They lied to me when I signed up. They said WebSite Tonight was reliable and it isn't. It had a bunch of glitches. When I called Tech Support, they said that problems with WebSite Tonight couldn't be addressed until my site was published. So I published my site, even though it was NOT finished. AFTER I published it, the problems remained. When I contacted Tech Support again, they said that my problems were caused by WebSite Tonight so they could not help me because it was a developer problem. Meanwhile, they said that by telling me they had notified the developers of WebSite Tonight, they were done helping me. (The reason my site URL is not available is that I cancelled WebSite Tonight, which "un-hosted" it.)
2. The salesperson misled me in several ways. He told me that Traffic Blazer was 29.95. He did not say per year. My credit card was charged 89.85 for three years.
3. The salesperson also told me that there were NO contracts and that I could cancel ANYTHING at any time. So I bought 8 domain names and then later found out that I could CANCEL them but then I could not register them anywhere else for three years.
4. Support was awful. One guy did not even know HOW to do a mouseover in their web-authoring program. I had to lead him through it. Then he contacted advanced support about another issue (RSS feeds would not work) and that guy was very rude. Two of my 4 RSS feeds did not work and they could not fix this (they NEVER worked). Also, during editing with their web-authoring program, making text into a link made the text almost too tiny to read and you could NOT get it large again. They told me there was NO specific support for their web authoring program WebSite Tonight.
5. When a phone call led to an email response, the email that I received listed two problems that were NOT the problems that I had reported and said they had concluded that they were my fault.
6. Once I emailed with 4 specific questions and got a form letter response that did not address ANY of the questions and then had the gall to say "If we can be of further service just let us know. We are here 24/7 etc." They may be there, but they aren't very helpful.
7. Every time I sent a support email I got a response from a different tech person even though my "incident" had a number assigned to it. One person would say something had been done, and another would say that it couldn't be done, and I would have to send more specifics about it even though I had an incident number.
8. Telephone tech support did not have access to my emails. One person asked me to send her copies of all of my emails and then I never got any response from her either.
9. The person who handled canceling my order was fairly helpful, but later I discovered that one of the products had not been cancelled and I had to do it over again.
10. Although three products are now cancelled I have not received my money back (almost 400 dollars) and am waiting on that. Meanwhile I am stuck with all these domain names with Go Daddy and looking for another web host when I thought I had that all set. Also I have to wait for my money (hopefully I will get it).
11. They seem to have low rates but they charge you for any little extra that you might want. Also WebSite Tonight has no BB or forum support at all.
12. By the time you add extras you would want they end up costing as much as the next guy who just happens to provide that stuff for free. I paid for 3 years up front and was unknowingly paying almost twice what other sites charge.
13. They brag about their low overhead and then on their site they show all of these Superbowl commercial versions and how much did they pay for that?
14. There is currently some kind of lawsuit against them for stealing software. With all their other sleazy practices I wouldn't put it past them. I wish I could get my domain names away from them also.
15. This was my first experience with web hosting. I am not dumb. I have a PhD and previous programming experiences (granted it was Fortran and a long time ago but they acted like I was a "dumb woman.").
16. I suggest you avoid this company if you want tech support that is competent and if you want to use a web authoring program and if you want true value for your money. You will end up adding and adding stuff and end up with a very high-priced service with poor tech support and poor reliability. Also the loading times were unbelievably SLOW SLOW SLOW.
17. Did I mention the slow loading times?
GoDaddy is the most inflexible webhost I have used to date. The price is cheap, but you get stripped down service with a customer support team that absolutely refuses to budge on anything. For example, I needed to host a site using Drupal as the Content Management System (http://www.drupal.org). GoDaddy refused to give my MySQL account "Lock" permissions over the database, which is a requirement for the Drupal system. Also, I have found GoDaddy's performance to be exceptionally poor. If I check my site at 4:00 am, I get decent hit time (2 to 3 seconds to load my site) but if I check during prime time (and it isn't my site getting the hits), it can take upwards of 1 minute sometimes to load my site. I would speculate that they simply overload their servers to the point where one high traffic site on a server screws over everyone on it...
I have had godaddy services for about a year and a half, I actually have 2 servers (1 shared server) and 1 (dedicated server) now as for the shared server - the servers are restricted for things like IIS and other asp, php and advanced configurations.
now as for the virtual dedicated server i have, well mostly godaddy team is (lost) but since i know about servers (abit) since i have a eggdrop linux bot as well thats in linux the commands are about the same for shell access and other things. it makes life a lil easier.
Now as for Pricing its really not bad - very stable and well only time my network or website is down is when i do a shell reboot thru putty access when i am configuring the server.
Pricing can range anywhere from $40 bucks a month and up for virtual dedicated or (dedicated servers). i am upgrading my plan to a dedicated console soon, since we do music promotions and internet radio.
customer support : LOL lame, when you call and know more information about whats going on then the tech support team does well thats a problem. now they have assisted me before with fixing a couple files that got accidently deleted in putty so i must say they can be helpfull in that aspect to get your server back online.
Reliability : unless the server burns, has a auto reboot or update i have had no problems with my server and or any of my domains unless i Screw something up then it might take some time to get it back up and running.
Recommendation : if you know about linux or dedicated (virtual server) and dont need alot of tech support i would recommend it. For a shared server i would not recommend it unless you just want a simple website - no registration - no forms or other things that take php, asp, backend support coding.
Respectfully
matthew nalett
chicago illinois
chicago music promotions
Keywords: aol.google.altavista.ask.com
chicago music promotions
Webhosting has CPU limitations. Their email service (securenetserver) has a dubious "anti-spam" database, rejects emails with windows-1251 and other charsets. Support did not help.
NOTE: I have only used their Virtual Dedicated Servers and SSL certificates.
First the SSL certificates. They sell chained root certificates, which can cause problems with many browsers. I use Internet Explorer 6 and FireFox 1.5. Both of these had problems with the "Starter" SSL certificate I purchased, prompting me to accept the certificate. See http://www.rapidssl.com/ssl-certificate-support/ssl-faq.htm for an explanation of chained root certificates. I bought a certificate from rapidssl.com and have not had one problem yet.
As for GoDaddy's virtual dedicated server hosting... I tried a Windows VDS and cancelled it inside a week because it was unacceptably slow, I suspect due to the limited memory. My Linux (Fedora Core) VDS has performed very well generally, and my customers and I were happy with their service for the first couple of months, but have had some recent problems.
I personally have several domains, most of which forward email to a single remote (on another server) account (for a consolidated view of all my email). This forwarding caused the outgoing mail server to hit the 1000 email per day per server (NOTE: not per domain, but per server) to be reached very quickly, causing all of my customers on my VDS to lose email sending capabilities until the following midnight. Plus, it queued all email up until midnight, and those began to get to the point that it took 3-4 days to send an email because the queue had that many messages. It would hit midnight and forward the first 1000 emails in the queue, hit the limit and wait 24 hours to send the next 1000.
I requested an increase in this 1000 limit, and to have it limit per domain so it would only affect me, not my customers. They raised my limit, but on the wrong IP address (I requested 3 for the VDS). On the next call, they realized it was on the wrong IP address and said they'd adjust the correct one. I asked for a phone call when it was done, but they said they could only notify me by email. I never received the email. I continued to get "over your 1000/day message limit" messages and complaints from my customers.
On another note, I have had a huge influx of "bounce" messages and people requesting to be removed from whatever list they got some spam from. When looking at the source of the message (and the fact that my VDS has relaying turned off), it was spoofed, meaning someone sent it to them from somewhere else using my domain as the From address so I'd get the bounce message. This is probably purely coincidental that it started about two weeks after signing up with GoDaddy, but I still wonder.
I am currently in the process of moving all of my services and all of my customers to a new hosting company.
I am very disappointed because their prices are great for virtual dedicated servers, the setup was acceptably quick, and the Plesk control panel was great to use. Every host seems to have one thing that's a deal breaker. Either it's the 1000 per day email limit, or they don't use the control panel you like, or they support POP3 but not IMAP4, or any number of other issues.
Their Hosting Plan ads are vague with incomplete description. I purchased their Economy Linux Plan ... here you cannot host multiple domains (not stated in the plan ads). Therefore later I had to upgrade the plan to Delux . In the Delux plan I was was found that PAD-Kit (http://padkit.org) submission form for PAD-enabled XML file is not working. Their support staff is quite incompetent and they cannot understand your queries. GoDaddy security is reliable but they are unable to provide technical support to webmasters with dynamic web sites and furthermore their poorly defined description of web hosting plans are misleading. GoDaddy may be considered good as domain registra with excellent security but they are 100% incompetent and misleading in hosting.
As a simple host, they do okay. However, all their tech support is lame. Every extra feature I've bought from them has failed to deliver. Most lame: Quick Blog
I have been with godaddy for over a year and have had only one problem, that was fixed quickly. They do have a control panel that covers most needs. My site is full asp and I have never lost any data or access problems. I m movin another of my site to them this week, becasue I am happy with my experience.
If you are a Linux expert Godaddy is a really good choice; it is inexpensive, generous in storage and bandwidth, and has enough features (if you understand the workarounds of some technical limitations) to be very useful and productive. Reliability and speed have not been much of an issue during my year and a half hosting with them.
If you are not a Linux expert your life will be harder as customer support is really limited to the simplest of fixes and troubleshooting, not providing true hands-on help. But at the price they charge (very low) you cannot expect any more.
One caveat: be cautious with orders and renewals or you won't get the best price. Their web site is confusing to say the least.
Bottom line, I'm staying with Godaddy as I get everything I need at the lowest price imaginable ($7 per month for 50GB storage and 500GB monthly bandwidth).
Outstanding pricing, great customer service, always can do what I ask even if its unusual. Reliable, comes up with great enhancements all the time. Abundant email.
GoDaddy seems to offer a lot, but much of it does not come to fruition. 24/7 phone, but HORRID email support, a bad control panel, and too many advertisements when you log in. Support often involved referring me to a link from external websites. Pages did not load quickly in certain areas of states, and in other areas of the world pages failed to load. I recommend NOT wasting your time with Godaddy.
had serveral problems with password security and was not able to log into account or correct password problem online. tech support was not able to resolve the issue in a timely manner.
Godaddy.com has a cheap price, but their support is horrid. They didn't even try to fix the problem I had. My site went dead after I installed an SSL certificate from godaddy.
I emailed them. First they told me to wait. Then when I emailed them back after waiting 2 days (with no website!), they told me it was not their fault and I should email starfieldtech--who issues the certificates to godaddy. I emailed them, and was rightly told by them that it was godaddy's problem.
So here I am, 4 days on without a website, losing money. I am still waiting on a useful response from godaddy.com
Avoid godaddy.com at all costs.
By the way, my website is http://www.everydayinvestor.com . I had to open up another hosting account with a new domain name so I could still be online during this problem. So using godaddy has already cost me over $100 in losses.
I bought a domain name and hosting from Go Daddy and was disappointed Not only do they not have a control panel, everything's so complicated and you cannot find anything.
virtual server went down after reboot. No email response for 2 hours to ticket request about being offline.
After talking with customer service on the phone, they said the local tech determined 'the system was really messed up' and would need to be reinstalled or looked at, either way it was going to cost more than just cancelling the service and re-enrolling.
Either way, all data on the system would be lost.
Fortunately, most of the data was staged there from an outside repository.
i chose to cancel and get the rest of my $400 back. I promised to re-enroll but am currently looking for other providers.
I don't know what everyone else is talking about, I have had nothing but good expireinces with go daddy, I use the virtual dedicated server and will probably upgrade to full dedicated, but I have had no problems and also think that they have fairly good tech support, I also run a website, a teamspeak server, a Mirc server, and soon a few game servers, but overall, I highly reccommend this host.
two months in, my experience with godaddy has generally been good. Apart from the slighty lazy customer service, who at times don't bother to reply, the hosting has been very good, since most of my needs are simple like running a wordpress blog and phpBB forum.
For it's prices, godaddy is doing an excellent job. Keep it up !
Hosting with GoDaddy is one of the worst experiences I have ever had hosting web sites. I have had problem after problem the entire time I have been with them. At first, it seemed like a good deal, since they offer pretty low prices on their hosting packages. But if you figure in the dollar amounts of lost business when your site is down, it actually costs money to host with GoDaddy.
I have a pretty much 100% ASP website. Nothing too complicated, but ASP has to be running for my pages to load. Well, ASP stops working on their web servers all the time. The other thing my site relies on are its backend databases. These go down all the time because permissions keep getting mysteriously reset, preventing pages from writing to the databases. Every time I call support I wind up on hold for over an hour (it is not toll-free either). Then when I finally end up talking to someone it doesn't seem like they know what they are talking about. They will actually tell me that nothing is wrong with the site when clearly there is something wrong. So I have to request to speak to a manager and then the case gets escalated to someone who actually knows a little bit more than nothing. These geniuses have a guaranteed response time of 24-48 hours!!! I don't know about you, but my business could lose a lot of money if the website is dark for 2 days!!!
Anyhow, when it is finally discovered that I was right all along and that the problem they have been denying is exactly what I said it would be, do I get an apology? A discount? Nothing. This company does not care about its customers at all, so as far as I am concerned they do not deserve to have any customers.
I am not a generally whiny person and I understand that technical problems occur with any web host. I only ask a few simple things of my web host: 1) That problems are not overly frequent, 2) That when these problems occur, the web host acknowledges their existence, 3) That they are dealt with in a reasonably timely manner, and 4) That I am treated with respect and gratitude for the simple fact that I am their customer. I do not feel that GoDaddy has provided any of these so that is why I am on this site looking for a new web host.
Please do not host with GoDaddy.com. The reason service has declined to the level it has in this country is because people keep putting up with this decline. We must refuse to accept this kind of service. These companies don't care what a bunch of cranks post on a website. The only way for them to get the message is for them to see their subscription rates go down as far as their level of service has gone down.
The prices on Domain names are great. Prices for their standard and "deluxe" web hosting plans are at the low end -- but beware here! What you get is a very low-level and limited service. If you have a simple personal page, this cheap service may work for you.
BUT if you are running a more complex site, if you need to create password protected directories, or if will use the site for business or ecommerce applications, then DO NOT use this low-end service provider.
Your account will have access to ONLY your html web root -- no directory above this public root is provided. GoDaddy provides NO control panel application (something every other provide will offer). The "tool page" they do offer is less than rudimentary, and cluttered with advertising that obscures any real functionality. They DO NOT even provide the standard php MySQL tools that you will find on just about any other Unix/Linux host service.
Customer Service? You will get a quick contact with a very low-level employee. But if your problem is in the least bit technical it is unlikely to be resolved. My experience: I have set up innumerable Unix hosts, and still had trouble on the GoDaddy site configuring standard .htaccess and .htpasswd files. After three telephone calls to tech support, and after having to explaining the rudimentaries of what these files were to tech support personnel, I was finally told I would have to pay $300 to speak to higher level tech support for resolution of my problem -- a problem with could have been resolve in two minutes of conversation with someone familiar with Unix/Apache servers. At this point, I simply moved my account to a real hosting service.
Summary: Cheap. If you do not need much, then it may be enough. There is no control panel. And you will not get "technical" support with technical problems.
GoDaddy is known for their low cost domain purchases but not too long ago they've added many more web features. One of them is web hosting. The only thing I liked about GoDaddy hosting is that it was CHEAP and RELIABLE. I was only with them for about 3-4 so I'm not going to rave about reliability. Their webmail program was pretty good too (unlike squirrelmail,neomail and other low quality webmail programs).
The bad things about GoDaddy hosting was the access to the domain features. The email creation was confusing and the site was way to busy with advertising. Worst of all, you had no access to install your own CGI scripts or any other type of script (which they said you could, but I don't see how because of lack of access to installing and scripts and using CHMOD).
If you simply just want a cheap hosting company with reliability, with a few personal web pages, GoDaddy hosting is for you. If you are remotely close to being an amateur web developer or simply want better control over your website functions, then they are definitely not for you.
Their email support is fairly quick (up to a few hours at most) but you have to pay a fee around $8 just to talk to them over the phone, even if it's 20 seconds. Also, you can't call them, they have to contact you and you better be home or else if they can't contact you, you just lost $8. Stick to GoDaddy for domain name purchases only if at all possible.
