All I can say is avoid Lunarpages at all cost. I have multiple sites with various hosts and I can honestly say Lunarpages are the worst web hosts I've ever encountered.

I signed up as a result of their high rating here but Lunarpages flat out lies about what is included in their packages.

I signed up for their small business plan which states on their "plan key features" page:

1) FREE SETUP!
2) Dedicated IP - 1 included on request.

When I signed up I was charges a $30 setup fee and when I requested my IP address I had to pay for that too!!!

Once I started working on the server is was slooooowwww. When they finally installed my dedicated IP (which required a server change) they didn't move anything that I had worked on along with it. On top of that when I went to log in I was denied, no FTP nothing. Apparently all of the login info had changed too and no one sent me any new login info or anything.

When I filed a support ticket it took 11 hours to get a useless response with no information about what is going on or how to get in to the server. Fortunately after waiting 8 hours I just signed up with another host and was up and running by the time they responded to that ticket.

When I canceled I was told my setup fee (which was advertised as free) was non refundable and they didn't refund what I paid for the dedicated IP (which was "included") either.

Please save yourselves the headache and don't host with Lunarpages.

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